EMAIL DETAILS
SUBJECT:
Wells Fargo Customer Service Survey - Reminder
PRI: NORMAL
FROM:
S
survey@gallupmail.com
DATE:
2017-12-21 15:15:40
MSG_ID:
<17141615.5465@gallupmail.com>
RECIPIENTS:
TO:
R
rhb@rspdc.com
CONTENT:
TEXT: YES |
HTML: NO
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<p>Dear ROBERT HUNTER BIDEN:</p>
<p>We recently sent you an email inviting you to participate in a survey regarding your call to Wells Fargo Customer Service on 12/18/2017.</p>
<p>If you know it was someone else who made this call about one of your accounts, please ask that person to complete the survey or forward this email to them. We want to ensure the accuracy of the feedback received by Wells Fargo.</p>
<p>If you have not already taken the opportunity to access the survey, we again invite you to share your opinions. The survey should take less than five minutes to complete. Your feedback is greatly appreciated! Participation in this survey will help Wells Fargo continue to improve the customer experience.</p>
<p><strong>To begin, answer the question below by clicking one of the boxes. </strong></p>
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<td align="left" class="padding" style="padding: 5px 0px; color: rgb(102, 102, 102); line-height: 24px; font-family: Helvetica, Arial, sans-serif; font-size: 16px;"><strong>Please rate your overall satisfaction with your recent call to Wells Fargo </strong><strong>on 12/18/2017.</strong></td>
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<td align="left" class="padding-copy" style="padding: 10px 0px 0px; color: rgb(102, 102, 102); line-height: 24px; font-family: Helvetica, Arial, sans-serif; font-size: 16px;">Not at all satisfied</td>
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<td align="right" class="padding-copy" style="padding: 10px 0px 0px; color: rgb(102, 102, 102); line-height: 24px; font-family: Helvetica, Arial, sans-serif; font-size: 16px;">Extremely satisfied</td>
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<td align="center" bgcolor="#b2b2b2" style="border-radius: 3px;" width="20%"><a class="mobile-button" href="http://mail.gallupmail.com:80/track?t=c&eas=1&msid=1&auid=72465&mid=408338&msgid=386238&did=391137&sn=17141615&eid=RHB@RSPDC.COM&uid=1_5465&tgid=&fl=&mvid=&extra=&&&2000&&&https://gx.gallup.com/wellsfargosvc.gx?ac=FBJ265M&q=qn1&a=1" style="padding: 15px 25px; border-radius: 3px; border: 1px solid rgb(178, 178, 178); border-image: none; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 16px; text-decoration: none; display: inline-block;" target="_blank">1</a></td>
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<td align="center" bgcolor="#b2b2b2" style="border-radius: 3px;"><a class="mobile-button" href="http://mail.gallupmail.com:80/track?t=c&eas=1&msid=1&auid=72465&mid=408338&msgid=386238&did=391137&sn=17141615&eid=RHB@RSPDC.COM&uid=1_5465&tgid=&fl=&mvid=&extra=&&&2005&&&https://gx.gallup.com/wellsfargosvc.gx?ac=FBJ265M&q=s1a&a=2" style="padding: 15px 25px; border-radius: 3px; border: 1px solid rgb(178, 178, 178); border-image: none; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 16px; text-decoration: none; display: inline-block;" target="_blank">Did not call Wells Fargo</a></td>
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<p>Please complete the survey by 12/23/2017.</p>
<p>Thank you for taking the time to share your valuable feedback!</p>
<p>This survey does not request any confidential or sensitive information.</p>
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<p style="font-size: 12px;">Wells Fargo is partnering with Gallup to conduct this survey. If you experience difficulty accessing the survey, please contact Gallup Client Support at <a href="http://mail.gallupmail.com:80/track?t=c&eas=1&msid=1&auid=72465&mid=408338&msgid=386238&did=391137&sn=17141615&eid=RHB@RSPDC.COM&uid=1_5465&tgid=&fl=&mvid=&extra=&&&2006&&&mailto:customerengagement@gallupmail.com?subject=Wells%20Fargo%20Customer%20Service" style="color: rgb(95, 131, 59);">customerengagement@gallupmail.com</a> or call 1-888-217-8202. Support is available from 7:00 a.m. to 7:00 p.m. Central Time, Monday through Thursday, or 7:00 a.m. to 5:00 p.m. Central Time on Fridays.</p>
<p style="font-size: 12px;">If you do not wish to receive future communications about this survey or other Gallup Web surveys on behalf of Wells Fargo, please <a href="http://mail.gallupmail.com:80/track?t=c&eas=1&msid=1&auid=72465&mid=408338&msgid=386238&did=391137&sn=17141615&eid=RHB@RSPDC.COM&uid=1_5465&tgid=&fl=&mvid=&extra=&&&2007&&&https://gx.gallup.com/opt_out.gx?ac=FBJ265M&eid=100416867235" style="color: rgb(95, 131, 59);">unsubscribe</a>.</p>
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<td align="center" colspan="4" style="padding: 20px 10px; color: rgb(77, 77, 77); line-height: 24px; font-family: Helvetica, Arial, sans-serif; font-size: 10px;">© 2017 Wells Fargo. All rights reserved.</td>
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