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Mileage Plus(R)
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Everyone wants to move up in the world

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Dear Mr. Robert H Biden,

Want an upgrade? It's easy to request one.

Upgrade requests can be made anytime when you first book
your flight, all the way up to the day you take off. Upgrade
space may become available at any point from your time of
booking to the day of departure.

Here's how upgrades work:

-- All members can use miles for a Mileage Plus(R) Upgrade
Award and it can be confirmed as early as the time of
booking.

-- 1K members can use a Systemwide Upgrade or Regional
Upgrade and it can be confirmed as early as the time of
booking.

-- Depending on your status level, Unlimited Domestic
Upgrades only begin to be confirmed five days before
departure.

-- Most First- and Business-class seats are typically
booked one month before departure, but upgrades are
made available whenever we believe upper-cabin seats
will remain unsold.

A reminder: you can always guarantee your seat in First or
Business class by purchasing a ticket in the upper cabin.
If that's not an option, use award miles to improve your
chances of getting an upgrade.

It's easy to request a mileage upgrade award at
mileageplus.com:

1. See how many award miles are needed for your upgrade.
http://www.mymileageplus.com/600sape/117637/249819/66aaa95db6fe55534de14e1002bf538a

2. Request your upgrade.

Learn more
http://www.mymileageplus.com/600sape/117637/249819/66aaa95db6fe55534de14e1002bf538a

Good luck upgrading! And thanks for your continued loyalty,

Your Mileage Plus Team

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Mileage Plus terms and conditions
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