EMAIL DETAILS

<html><head></head><body dir="auto" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><br><div class="AppleOriginalContents" style="direction: ltr;"><blockquote type="cite"><div>On Jan 25, 2017, at 3:24 PM, Hunter Biden <hbiden@rosemontseneca.com> wrote:</div><br class="Apple-interchange-newline"><div><meta http-equiv="Content-Type" content="text/html charset=us-ascii" class=""><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class="">Please let me know how to fix the issue.</div><div class=""><br class=""></div><br class=""><div class=""><blockquote type="cite" class=""><div class="">On Jan 25, 2017, at 4:58 AM, Hunter Biden <<a href="mailto:hbiden@rosemontseneca.com" class="">hbiden@rosemontseneca.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="Content-Type" content="text/html charset=us-ascii" class=""><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">See below pls<div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""><div class=""><blockquote type="cite" class=""><div class="">On Jan 25, 2017, at 4:14 AM, <a href="mailto:ifonebox@auntec.com" class="">ifonebox@auntec.com</a> wrote:</div><br class="Apple-interchange-newline"><div class=""><div style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span class=""></span>Hello,</div><div style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></div><div style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">Thanks for the information.</div><div style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></div><div style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">I have confirmed your order for Mac, could you please share us the pop-up message of your trouble,</div><div style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">so that we can help you locate the problem better.</div><div style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></div><div style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">Hope to hear from you again.</div><div style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><br class=""></div><hr size="1" align="left" style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; width: 210px; height: 1px;" class=""><div style="font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span class=""><div style="margin: 10px; font-family: verdana; font-size: 10pt;" class=""><div class="">Best regards,</div><div class="">Rachel</div><div class=""><a href="mailto:ifonebox@auntec.com" class="">ifonebox@auntec.com</a></div></div></span></div><blockquote style="margin-top: 0px; margin-bottom: 0px; margin-left: 0.5em; font-family: 'Microsoft YaHei UI'; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><div class=""> </div><div style="border-style: solid none none; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding: 3pt 0cm 0cm;" class=""><div style="padding: 8px; font-size: 12px; font-family: tahoma; background-color: rgb(239, 239, 239);" class=""><div class=""><b class="">From:</b> <a href="mailto:hbiden@rosemontseneca.com" class="">Hunter Biden</a></div><div class=""><b class="">Date:</b> 2017-01-25 10:39</div><div class=""><b class="">To:</b> <a href="mailto:ifonebox@auntec.com" class="">ifonebox@auntec.com</a></div><div class=""><b class="">Subject:</b> Re: Bought mac version got windows</div></div></div><div class=""><div class="FoxDiv20170125112348124241"><div class="">I downloaded from the link provided when I purchased and the link says it is for Mac but when downloaded it is the Microsoft software which will not open on my Mac how do I resolve this issue<br class=""><br class="">Sent from my iPhone</div><div class=""><br class="">On Jan 24, 2017, at 8:29 PM, "<a href="mailto:ifonebox@auntec.com" class="">ifonebox@auntec.com</a>" <<a href="mailto:ifonebox@auntec.com" class="">ifonebox@auntec.com</a>> wrote:<br class=""><br class=""></div><blockquote type="cite" style="margin-top: 0px; margin-bottom: 0px; margin-left: 0.5em;" class=""><div class=""><div class=""><span class=""></span><div class="">Hello,</div><div class=""><br class=""></div><div class="">Thanks for contacting us.</div><div class=""><br class=""></div><div class="">I am afraid that I feel little confunsed for your letter, colud you please elaborate your trouble so that we can help you better.</div><div class="">It would be great helpful if you can share a screenshot.</div><div class=""><br class=""></div><div class="">Hope to hear from you again.</div></div><div class=""><br class=""></div><hr size="1" align="left" style="width: 210px; height: 1px;" class=""><div class=""><span class=""><div style="margin: 10px; font-family: verdana; font-size: 10pt;" class=""><div class="">Best regards,</div><div class="">Rachel</div><div class=""><a href="mailto:ifonebox@auntec.com" class="">ifonebox@auntec.com</a></div></div></span></div><blockquote style="margin-top: 0px; margin-bottom: 0px; margin-left: 0.5em;" class=""><div class=""> </div><div style="border-style: solid none none; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding: 3pt 0cm 0cm;" class=""><div style="padding: 8px; font-size: 12px; font-family: tahoma; background-color: rgb(239, 239, 239);" class=""><div class=""><b class="">From:</b> <a href="mailto:hbiden@rosemontseneca.com" class="">Hunter Biden</a></div><div class=""><b class="">Date:</b> 2017-01-25 02:56</div><div class=""><b class="">To:</b> <a href="mailto:ifonebox@auntec.com" class="">ifonebox</a></div><div class=""><b class="">Subject:</b> Bought mac version got windows</div></div></div><div class=""><div class="FoxDiv20170125092809463633" style="word-wrap: break-word; -webkit-line-break: after-white-space;"><div class=""><br class=""></div><div class=""><table class="table table-bordered table-condensed" style="box-sizing: border-box; border-spacing: 0px; border-collapse: collapse; width: 1078px; max-width: 100%; margin-bottom: 20px; border: 1px solid rgb(221, 221, 221); color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><tbody class="" style="box-sizing: border-box;"><tr class="" style="box-sizing: border-box;"><td width="220" class="color-555 text-right" style="box-sizing: border-box; padding: 5px; text-align: right; color: rgb(85, 85, 85); line-height: 1.42857143; vertical-align: top; border: 1px solid rgb(221, 221, 221);">Order Number:</td><td class="color-666" style="box-sizing: border-box; padding: 5px; color: rgb(102, 102, 102); line-height: 1.42857143; vertical-align: top; border: 1px solid rgb(221, 221, 221);">7395586102</td></tr><tr class="" style="box-sizing: border-box;"><td width="220" class="color-555 text-right" style="box-sizing: border-box; padding: 5px; text-align: right; color: rgb(85, 85, 85); line-height: 1.42857143; vertical-align: top; border: 1px solid rgb(221, 221, 221);">Email:</td><td class="color-666" style="box-sizing: border-box; padding: 5px; color: rgb(102, 102, 102); line-height: 1.42857143; vertical-align: top; border: 1px solid rgb(221, 221, 221);"><a href="mailto:rhb@rspdc.com" class="">rhb@rspdc.com</a></td></tr><tr class="" style="box-sizing: border-box;"><td class="color-555 text-right" style="box-sizing: border-box; padding: 5px; text-align: right; color: rgb(85, 85, 85); line-height: 1.42857143; vertical-align: top; border: 1px solid rgb(221, 221, 221);">Registration info for product:</td><td class="color-888" style="box-sizing: border-box; padding: 5px; color: rgb(136, 136, 136); line-height: 1.42857143; vertical-align: top; border: 1px solid rgb(221, 221, 221);">iFonebox for Mac</td></tr><tr class="" style="box-sizing: border-box;"><td class="color-555 text-right" style="box-sizing: border-box; padding: 5px; text-align: right; color: rgb(85, 85, 85); line-height: 1.42857143; vertical-align: top; border: 1px solid rgb(221, 221, 221);">Download Link:</td><td class="" style="box-sizing: border-box; padding: 5px; line-height: 1.42857143; vertical-align: top; border: 1px solid rgb(221, 221, 221);"><a href="http://download.auntec.com/download?guid=797B8CB0-49EC-431e-88FA-7449942168F2" class="" style="box-sizing: border-box; color: rgb(66, 139, 202); text-decoration: none;">http://download.auntec.com/download?guid=797B8CB0-49EC-431e-88FA-7449942168F2</a></td></tr><tr class="" style="box-sizing: border-box;"><td class="color-555 text-right" style="box-sizing: border-box; padding: 5px; text-align: right; color: rgb(85, 85, 85); line-height: 1.42857143; vertical-align: top; border: 1px solid rgb(221, 221, 221);">Registration Code:</td><td class="" style="box-sizing: border-box; padding: 5px; line-height: 1.42857143; vertical-align: top; border: 1px solid rgb(221, 221, 221);"><span class="" style="box-sizing: border-box; font-weight: 700;">7AA30C87DFA2AD64DA3215A51EA7EFF8</span></td></tr></tbody></table></div></div></div></blockquote></div></blockquote></div></div></blockquote></div></blockquote></div><span id="cid:CAA85DCC-2C3D-4FE7-B594-9949C3BA3EA0@hsd1.de.comcast.net." class=""><Screen Shot 2017-01-25 at 4.54.07 AM.png></span><span id="cid:CAA85DCC-2C3D-4FE7-B594-9949C3BA3EA0@hsd1.de.comcast.net." class=""><Screen Shot 2017-01-25 at 4.54.07 AM.png></span></div></div></div></blockquote></div><br class=""></div></div></blockquote></div><br></body></html>