EMAIL DETAILS

Mr. Biden,


Good morning. I wanted to let you know that we have received
the interior trim clip and the woodgrain trim to install in your vehicle. We
could set you up an appointment for early next week or just after the 4th
of July holiday to have those pieces installed. There is updated software in
the pipeline but we do not have a current E.T.A. on the availability. We do
expect that it will be available to us in the next 30 days or so. Obviously
due to your proximity, I wanted to give you as much information as I can so
that you can decide if you want to bring it for the trim now and return for
the software update or if you'd care to wait it out. To be frank, I don't
know what effect the updated software will have in regard to the bluetooth
behavior and the intermittent check engine lamp warning but we're being told
that those issues are to be addressed. I don't know if my "temporary" repair
on the a-pillar trim piece is holding up or not as I'm sure that may
influence your sense of urgency as well. Please let me know what works best
for you and we'll make the necessary arrangements.


Thank you,


Scott Woodruff

Service Manager

Union Park Jaguar/Fisker of Wilmington

v302.573.5278

f302.573.5272

jaguarservicemanager@unionpark.com