Follow-up to your recent call - BidenLaptopEmails

SUBJECT:
Follow-up to your recent call
PRI: NORMAL
FROM:
D
do_not_reply@apple.com
DATE:
2011-07-06 16:01:23
MSG_ID:
<432724562.21094.1309968118695.JavaMail.psadmp@vermont.corp.apple.com>
RECIPIENTS:
TO:
H
hbiden@rosemontseneca.com
CONTENT: TEXT: YES | HTML: NO
PROCESSED
<HTML><HEAD><META HTTP-EQUIV="content-type" CONTENT="text/html;charset=ISO-8859-1"><TITLE></TITLE><link rel="stylesheet" type="text/css" href="https://a248.e.akamai.net/7/248/51/20070917/www.apple.com/support/expert/css/emailTemplate.css"></HEAD><BODY BGCOLOR="#ffffff" LINK="#3366cc" VLINK="#3366cc" ALINK="#3366cc" LEFTMARGIN="0" MARGINHEIGHT="0" MARGINWIDTH="0" TOPMARGIN="0"><BR><BR><TABLE BORDER="0" CELLSPACING="0" CELLPADDING="0" ALIGN="center"><TR><TD ALIGN="left" VALIGN="top"><TABLE BORDER="0" CELLSPACING="0" CELLPADDING="0"><TR><TD ALIGN="left" VALIGN="top" COLSPAN="2"><img width="400" height="44" border="0" src="https://a248.e.akamai.net/7/248/51/20070917/www.apple.com/support/expert/images/header_serviceandsupport_l.gif"></TD></TR><TR><TD COLSPAN="2"><img width="600" height="1" border="0" src="http://ax.phobos.apple.com.edgesuite.net/email/images_shared/spacer_999999.gif"></TD></TR></TABLE><BR><TABLE BORDER="0" CELLSPACING="0" CELLPADDING="0"><TR><TD ALIGN="left" VALIGN="top"><TABLE WIDTH="400" BORDER="0" CELLSPACING="0" CELLPADDING="0"><TR><TD><FONT CLASS="content" SIZE="3" COLOR="#000000" FACE="Geneva,Verdana,Arial,Helvetica"><H2>Thank you for contacting Apple. </H2>We are here to help you get the most from your Apple product. If you have more questions about your products, we've got tons of information, hints, and help on the web at <A href="http://www.apple.com/support/country/">http://www.apple.com/support/country/</A>.<br><br>In case you need to contact us again about this issue, your case number is <b>230660486</b>. This case number lets our Advisors quickly find information about your case so that we can provide the best answers and assistance possible.<br><br>Thanks again for calling. We look forward to helping you in the future.<br><br>Sincerely,<br>Apple<br /><br /><H4>Notes from Greg, your support Advisor...</H4><I></I> </TD></TR></TABLE></TD><TD NOWRAP WIDTH="20"><img width="20" height="1" border="0" src="http://ax.phobos.apple.com.edgesuite.net/email/images_shared/spacer.gif"></TD><TD ALIGN="left" VALIGN="top"><TABLE WIDTH="180" BORDER="0" CELLSPACING="0" CELLPADDING="0"><TR HEIGHT="50"><TD COLSPAN="3" ALIGN="center" HEIGHT="50"><img width="1" height="50" alt="Recommendations" border="0" src="http://ax.phobos.apple.com.edgesuite.net/email/images_shared/box_bevel_180_topl.png"><img width="178" height="50" alt="Get Help" border="0" src="https://a248.e.akamai.net/7/248/51/20070917/www.apple.com/support/expert/images/box_bevel_180_get_help.gif"><img width="1" height="50" alt="Get Help" border="0" src="http://ax.phobos.apple.com.edgesuite.net/email/images_shared/box_bevel_180_topr.png"></TD></TR><TR><TD ALIGN="right" WIDTH="8" BACKGROUND="http://ax.phobos.apple.com.edgesuite.net/email/images_shared/box_bevel_l.gif"></TD><TD ALIGN="center" VALIGN="top" BGCOLOR="#f5f4f4"><TABLE WIDTH="100%" BORDER="0" CELLSPACING="0" CELLPADDING="0"><TR HEIGHT="10"><TD ALIGN="center" VALIGN="top"></TD></TR><TR><TD ALIGN="center" VALIGN="top"><TABLE BORDER="0" CELLSPACING="0" CELLPADDING="0"><TR><TD ROWSPAN="3" ALIGN="center" VALIGN="top" NOWRAP WIDTH="5"></TD><TD ALIGN="center" VALIGN="top"><TABLE BORDER="0" CELLSPACING="0" CELLPADDING="1"><TR><TD ALIGN="center" VALIGN="top"><a onFocus="this.blur();" href="http://www.apple.com/support/country"><img border="0" width="65" height="64" src="https://a248.e.akamai.net/7/248/51/20070917/www.apple.com/support/expert/images/network.gif"></a></TD></TR></TABLE></TD><TD ROWSPAN="3" ALIGN="center" VALIGN="top" NOWRAP WIDTH="5"></TD></TR><TR HEIGHT="3"><TD NOWRAP HEIGHT="3"></TD></TR><TR><TD CLASS="title" ALIGN="left" VALIGN="top"><FONT COLOR="#333333"><UL><LI>Visit the <a href="http://www.apple.com/support/country/">product support pages</A></LI><LI>Find answers through <A href="http://search.info.apple.com/index.html">advanced search</A></LI><LI>Ask questions in <a href="http://discussions.apple.com/index.jspa">English customer discussions</A></LI><LI>Order parts for a <A href=http://www.apple.com/support/diy/>do-it-yourself</A> repair</LI><LI>Request <A href="http://depot.info.apple.com/">hardware repair service</A> online</LI><LI>Check your <A href="http://www.apple.com/support/repairstatus/">repair status</A></LI></UL></FONT></TD></TR></TABLE></TD></TR><TR HEIGHT="10"><TD ALIGN="center" VALIGN="top" ></TD></TR></TABLE></TD><TD ALIGN="left" WIDTH="8" BACKGROUND="http://ax.phobos.apple.com.edgesuite.net/email/images_shared/box_bevel_r.gif"></TD></TR><TR HEIGHT="12"><TD COLSPAN="3" ALIGN="center" HEIGHT="12"><img width="180" height="12" alt="Box Bottom" border="0" src="http://ax.phobos.apple.com.edgesuite.net/email/images_shared/box_bevel_180_botfull.gif"></TD></TR></TABLE></TD></TR></TABLE></TD></TR></TABLE><BR><TABLE BORDER="0" CELLSPACING="0" CELLPADDING="0" ALIGN="center"><TR><TD NOWRAP WIDTH="200"><img width="20" height="1" border="0" src="http://ax.phobos.apple.com.edgesuite.net/email/images_shared/spacer.gif"></TD></TR></TABLE><BR><TABLE WIDTH="600" BORDER="0" CELLSPACING="0" CELLPADDING="0" ALIGN="center"><TR><TD COLSPAN="2" ALIGN="LEFT"><H3>Extend your coverage</H3></TD></TR><TR><TD WIDTH="80"> <img width="75" height="75" border="0" src="http://images.apple.com/support/home/en/images/app_box.png"></TD><TD VALIGN="TOP"><FONT SIZE="1" COLOR="#999999" FACE="Geneva,Verdana,Arial,Helvetica">Purchase an <a onFocus="this.blur();" href="http://www.apple.com/support/products/">AppleCare Protection Plan</a> while still covered by the Apple One-Year Limited Warranty to extend your support and service coverage up to two years for <a onFocus="this.blur();" href="http://www.apple.com/support/products/applecareipod.html">iPod</a> & <a onFocus="this.blur();" href="http://www.apple.com/support/products/applecareiphone.html">iPhone</a> or three years for <a onFocus="this.blur();" href="http://www.apple.com/support/products/proplan.html">Mac</a> from the product's date of purchase.</FONT><BR></TD></TR></TABLE><BR><TABLE BORDER="0" CELLSPACING="0" CELLPADDING="0" ALIGN="center"><TR><TD ALIGN="center" WIDTH="600"><FONT CLASS="message" SIZE="1" COLOR="#999999" FACE="Geneva,Verdana,Arial,Helvetica"><H3>Apple respects your privacy.</H3>As an Apple customer, you may control your personal information and contact preferences at <a href="https://supportprofile.apple.com">https://supportprofile.apple.com</a>.<BR>To learn how Apple safeguards your personal information, visit <a href="http://www.apple.com/legal/privacy">http://www.apple.com/legal/privacy</a><BR><BR></FONT></TD></TR><TR><TD ALIGN="center" WIDTH="500"><FONT CLASS="disclaimer" SIZE="1" COLOR="#999999" FACE="Geneva,Verdana,Arial,Helvetica"> Copyright © 2011 Apple Inc. <a href="http://www.apple.com/legal/">All rights reserved</a></FONT></TD></TR></TABLE><BR></BODY></HTML>
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