EMAIL DETAILS
SUBJECT:
UPDATED INFORMATION: SDM Software Recall
PRI: NORMAL
FROM:
G
gm_vehicle_safety_team@safety.generalmotors.com
DATE:
2017-07-19 18:21:35
MSG_ID:
<15012670440.1500488495474@dc1.prod>
RECIPIENTS:
TO:
R
rhbdc@icloud.com
CONTENT:
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<td align="left" style="font-size:11px; line-height:15px; color:#000000; font-family:Arial, Helvetica, sans-serif; -webkit-text-size-adjust:none;" valign="middle" width="100%"><span style="font-size:11px; line-height:15px; color:#0000001; font-family:Arial, Helvetica, sans-serif;">Please read this urgent notice about your vehicle.</span></td>
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<td align="left" style="font-size:11px; line-height:25px; color:#005dab; font-family:Arial, Helvetica, sans-serif; -webkit-text-size-adjust:none;" valign="bottom" width="100%"><A HREF="http://safety.generalmotors.com/r/r?2.1.3Lq.2xb.1ActuE.D%5Fqole..H.SFBA.33vO.cnNzcGFucGRmPVNETV9FTTJfMDcxN19TcGFuaXNoLnBkZiZtbz0xDWEKJQG0" CLASS="color_005dab" STYLE="font-size:11px; line-height:25px; color:#005dab; font-family:Arial, Helvetica, sans-serif; text-decoration:underline;"><span CLASS="color_0061aa" style="font-size:11px; line-height:25px; color:#005dab; font-family:Arial, Helvetica, sans-serif; text-decoration:underline;">Para Español, haga clic aquí</span></A>.</td>
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<td align="left" CLASS="img_185" style="font-size:0px; line-height:0px;" valign="top" width="100%"><img alt="GM Vehicle Safety Team" border="0" height="66" src="http://img.delivery.net/cm50content/20419/154521/gm_logo.jpg" style="display:block;" width="268"></td>
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<td align="left" style="font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#000000; line-height:17px; -webkit-text-size-adjust:none;" valign="top" width="100%"><span style="font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#000000; line-height:17px;">
Robert,<br/><br/>
You recently received a communication from the GM Vehicle Safety Team notifying you that your 2016 Chevrolet Silverado needed to be repaired as part of the SDM Software Recall (#16007). However, due to a recent database update, we did not provide you with your Preferred Dealer. We sincerely apologize for any confusion this may have caused. Please find your Preferred Dealer below.<BR />
<BR />
If you have not done so already, contact your dealer and schedule service for your vehicle. The sensing and diagnostic module (SDM) in your vehicle, which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain rare circumstances. If the frontal airbags and seatbelt pretensioners do not deploy when required, there is an increased risk of injury to occupants in a crash.<BR />
<BR />
If you'd like to learn more about this recall, please visit <A style='font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#005dab; line-height:17px; text-decoration:underline;' HREF="http://safety.generalmotors.com/r/r?2.1.3Lq.2xb.1ActuE.D%5Fqole..H.SF98.33vO.bW89MSZyc3RWSU49MUdDVktORUM4R1oyMjQzNDcmaz1NUk1fZW1sX3JlY2FsbF9TRE1fRU0yXzA3MTc%5FCNdGLRB0"><span class="text_10_13" style="font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#005dab; line-height:17px; text-decoration:underline;">my.gm.com/recalls</span></A>. If you have any questions or concerns about this matter, give us a call at 1-866-467-9700. <BR />
<BR />
</span> </td>
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<td align="left" style="font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#000000; line-height:17px; -webkit-text-size-adjust:none;" valign="top" width="100%"><span style="font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#000000; line-height:17px;">Jeff M. Boyer<BR />
Vice President, Global Vehicle Safety</span></td>
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<td align="left" style="font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#ffffff; line-height:15px; -webkit-text-size-adjust:none;" valign="middle" width="195"><A HREF="http://safety.generalmotors.com/r/r?2.1.3Lq.2xb.1ActuE.D%5Fqole..H.SFBC.33vO.cnNwbGluazI9MzAyNTc1MDc5NyZtbz0xBSAHcO00" CLASS="white" STYLE="font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#ffffff; line-height:15px; text-decoration:none;"><span CLASS="white" style="font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#ffffff; line-height:15px; text-decoration:none;"><b>CALL NOW:
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<td align="left" CLASS="margin_space_17" height="19" style="font-size:0px; line-height:0px;" valign="top" width="10"><img alt="" border="0" height="3" src="http://img.delivery.net/cm50content/20419/154521/spacer.gif" style="display:block;" width="10"></td>
<td align="center" style="font-family:Arial, Helvetica, sans-serif; font-size:17px; color:#110e08; line-height:17px; -webkit-text-size-adjust:none;" valign="top" width="100%"><span style="font-family:Arial, Helvetica, sans-serif; font-size:17px; color:#110e08; line-height:17px;"><b style="mso-line-height-rule:exactly; line-height:100%;">THE SDM SOFTWARE RECALL INCLUDES YOUR:</b></span></td>
<td align="left" CLASS="margin_space_17" style="font-size:0px; line-height:0px;" valign="top" width="10"><img alt="" border="0" height="3" src="http://img.delivery.net/cm50content/20419/154521/spacer.gif" style="display:block;" width="10"></td>
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<!-- Vin Component -->
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<tr>
<td align="center" width="100%"><A style='font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#005dab; line-height:17px; text-decoration:underline;' HREF="http://safety.generalmotors.com/r/r?2.1.3Lq.2xb.1ActuE.D%5Fqole..H.SF98.33vO.bW89MSZyc3RWSU49MUdDVktORUM4R1oyMjQzNDcmaz1NUk1fZW1sX3JlY2FsbF9TRE1fRU0yXzA3MTc%5FCNdGLRB0"><span class="text_10_13" style="font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#005dab; line-height:17px; text-decoration:underline;"><b>2016 Chevrolet Silverado (VIN# 1GCVKNEC8GZ224347)</b></span></A><br/></td>
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<!--End Vin Component -->
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<td align="center" style="font-family:Arial, Helvetica, sans-serif; font-size:17px; color:#0061aa; line-height:17px; -webkit-text-size-adjust:none;" valign="top" width="100%"><span style="font-size:17px; line-height:17px; color:#0061aa; font-family:Arial, Helvetica, sans-serif;"><b style="mso-line-height-rule:exactly; line-height:100%;">CALL YOUR DEALER NOW:</b></span><BR />
</td>
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<!--Service Hours component starts-->
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<td align="center" width="100%">
<table align="center" border="0" cellpadding="0" cellspacing="0" CLASS="container_module" style="table-layout:fixed;" width="600">
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<td align="left" CLASS="margin_space_10" style="font-size:0px; line-height:0px;" valign="middle" width="45"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154600/spacer.gif" style="display:block;" width="45"></td>
<td align="left" valign="top" width="100%"><table align="center" border="0" cellpadding="0" cellspacing="0" CLASS="content_280" style="table-layout:fixed;" width="545">
<tr>
<td align="left" CLASS="content_280" valign="top" width="100%"><!--[if gte mso 9]><table width="545" align="center" border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;"><tr><td align="left" valign="top" width="253"><![endif]-->
<table align="left" border="0" cellpadding="0" cellspacing="0" CLASS="content_280" style="table-layout:fixed;" width="253">
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<td align="left" CLASS="center" style="font-size:13px; line-height:17px; color:#000000; font-family:Arial, Helvetica, sans-serif; -webkit-text-size-adjust:none;" valign="top" width="253"><A HREF="http://safety.generalmotors.com/r/r?2.1.3Lq.2xb.1ActuE.D%5Fqole..H.SF6g.33vO.bW89MSZyc29mZmVyX3VybDE9MzAyNTc1MDc5Nw%5F%5FDcfCILf0" CLASS="color_000000" STYLE="font-size:13px; line-height:17px; color:#000001; font-family:Arial, Helvetica, sans-serif; text-decoration:none;"><span CLASS="text_16_17" style="font-size:13px; line-height:17px; color:#000001; font-family:Arial, Helvetica, sans-serif; text-decoration:none;"><b>
<span class='text_16_17 appleLinks' style='font-size:13px; line-height:17px; color:#000001; font-family:Arial, Helvetica, sans-serif; text-decoration:none;'>DIVER CHEVROLET</span>
</b></span></A> <BR />
<span CLASS="text_16_17 appleLinks" style="font-size:13px; line-height:17px; color:#000001; font-family:Arial, Helvetica, sans-serif; text-decoration:none;"><b>
<b>2101 PENNSYLVANIA AVE<br />WILMINGTON, DE 19806</b>
</b></span> </td>
</tr>
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<td align="left" style="font-size:0px; line-height:0px;" valign="top" width="253"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154600/spacer.gif" style="display:block;" width="12"></td>
</tr>
<tr>
<td width="100%"><table align="left" border="0" cellpadding="0" cellspacing="0" style="table-layout:fixed;" width="100%">
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<td align="left" CLASS="margin_space_70" style="font-size:0px; line-height:0px;" valign="top" width="1"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154600/spacer.gif" style="display:block;" width="1"></td>
<td align="left" CLASS="content_280" valign="top" width="252"><table align="left" bgcolor="#67636e" border="0" cellpadding="0" cellspacing="0" CLASS="content_155" width="145">
<tr>
<td align="center" height="30" style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:15px; color:#ffffff; -webkit-text-size-adjust:none; vertical-align:middle; " valign="middle" width="100%"><A HREF="http://safety.generalmotors.com/r/r?2.1.3Lq.2xb.1ActuE.D%5Fqole..H.SF6i.33vO.bW89MSZyc29mZmVyX3VybDE9MzAyNTc1MDc5Nw%5F%5FDdJWIMB0" CLASS="white" STYLE="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:15px; color:#ffffff; text-decoration:none;"><span CLASS="text_13" style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:15px; color:#ffffff; text-decoration:none;"><b>
(302) 575-0797
</b></span></A> </td>
</tr>
</table></td>
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</table></td>
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<td align="left" CLASS="vertical_space_20" style="font-size:0px; line-height:0px;" valign="top" width="253"><img alt="" border="0" height="1" src="http://img.delivery.net/cm50content/20419/154600/spacer.gif" style="display:block;" width="12"></td>
</tr>
</table>
<!--[if gte mso 9]></td><td align="left" valign="top" width="272"><![endif]-->
<table align="center" border="0" cellpadding="0" cellspacing="0" CLASS="content_280" style="table-layout:fixed;" width="272">
<tr>
<td CLASS="center" width="100%"><table align="left" border="0" cellpadding="0" cellspacing="0" CLASS="content_280" style="table-layout:fixed;" width="272">
<tr>
<td align="left" CLASS="margin_space_1" style="font-size:0px; line-height:0px;" valign="middle" width="20"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154600/spacer.gif" style="display:block;" width="20"></td>
<td align="left" CLASS="center" style="font-size:13px; line-height:17px; color:#000000; font-family:Arial, Helvetica, sans-serif; -webkit-text-size-adjust:none;" valign="top" width="100%"><span CLASS="text_15" style="font-size:13px; line-height:17px; color:#000000; font-family:Arial, Helvetica, sans-serif;"><b style="mso-line-height-rule:exactly; line-height:100%;">SERVICE HOURS:</b></span></td>
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<td align="left" CLASS="margin_space_1" style="font-size:0px; line-height:0px;" valign="middle" width="20"><img alt="" border="0" height="5" src="http://img.delivery.net/cm50content/20419/154600/spacer.gif" style="display:block;" width="20"></td>
<td align="left" style="font-size:0px; line-height:0px;" valign="middle" width="100%"><img alt="" border="0" height="5" src="http://img.delivery.net/cm50content/20419/154600/spacer.gif" style="display:block;" width="5"></td>
</tr>
<tr>
<td align="left" CLASS="margin_space_1" style="font-size:0px; line-height:0px;" valign="middle" width="20"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154600/spacer.gif" style="display:block;" width="20"></td>
<td align="left" CLASS="center" style="font-size:13px; line-height:17px; color:#000000; font-family:Arial, Helvetica, sans-serif; -webkit-text-size-adjust:none;" valign="top" width="100%"><span CLASS="text_16_19 appleLinks" style="font-size:13px; line-height:17px; color:#000000; font-family:Arial, Helvetica, sans-serif;">
Mon - Fri 7:00 AM - 6:00 PM<br/>Sat 7:00 AM - 4:00 PM
</span> </td>
</tr>
</table></td>
</tr>
</table>
<!--[if gte mso 9]></td></tr></table><![endif]--></td>
</tr>
</table></td>
<td align="left" style="font-size:0px; line-height:0px;" valign="middle" width="10"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154600/spacer.gif" style="display:block;" width="10"></td>
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</td>
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<td align="center" style="font-size:14px; line-height:16px; color:#0060a8; font-family:Arial, Helvetica, sans-serif; -webkit-text-size-adjust:none;" valign="top" width="100%"><A HREF="http://safety.generalmotors.com/r/r?2.1.3Lq.2xb.1ActuE.D%5Fqole..H.SFBK.33vO.bW89MSZrPU1STV9lbWxfcmVjYWxsX1NETV9FTTJfMDcxNw%5F%5FeGOJDc00" CLASS="color_0060a8" STYLE="font-size:14px; line-height:16px; color:#0060a8; font-family:Arial, Helvetica, sans-serif; text-decoration:underline;"><span CLASS="text_16" style="font-size:14px; line-height:16px; color:#0060a8; font-family:Arial, Helvetica, sans-serif; text-decoration:underline;"><b>FIND ANOTHER DEALER ></b></span></A></td>
<td align="left" CLASS="margin_space_10" style="font-size:0px; line-height:0px;" valign="middle" width="20"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="20"></td>
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<td align="left" style="font-size:0px; line-height:0px;" valign="top" width="100%"><img alt="" border="0" height="4" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="10"></td>
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<td align="left" CLASS="margin_space_20" style="font-size:0px; line-height:0px;" valign="middle" width="20"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="20"></td>
<td align="center" style="font-size:13px; line-height:15px; color:#000000; font-family:Arial, Helvetica, sans-serif; -webkit-text-size-adjust:none;" valign="top" width="100%"><span CLASS="text_15" style="font-size:13px; line-height:15px; color:#000000; font-family:Arial, Helvetica, sans-serif;">Any Chevrolet, Buick, GMC, or Cadillac dealer can make this repair.</span></td>
<td align="left" CLASS="margin_space_10" style="font-size:0px; line-height:0px;" valign="middle" width="20"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="20"></td>
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<td align="left" CLASS="margin_space_10" style="font-size:0px; line-height:0px;" valign="top" width="20"><img alt="" border="0" height="1" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="20"></td>
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<tr>
<td align="left" CLASS="vertical_space_20" style="font-size:0px; line-height:0px;" valign="top" width="100%"><img alt="" border="0" height="19" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="10"></td>
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<tr>
<td align="left" style="font-size:0px; line-height:0px;" valign="top" width="20"><img alt="" border="0" height="5" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="20"></td>
<td align="center" CLASS="left" style="font-family:Arial, Helvetica, sans-serif; font-size:17px; color:#0061aa; line-height:17px; -webkit-text-size-adjust:none;" valign="top" width="100%"><span CLASS="text_18" style="font-family:Arial, Helvetica, sans-serif; font-size:17px; color:#0061aa; line-height:17px;"><b>NEED HELP?</b></span></td>
<td align="left" style="font-size:0px; line-height:0px;" valign="top" width="20"><img alt="" border="0" height="5" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="20"></td>
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<tr>
<td align="left" CLASS="vertical_space_15" style="font-size:0px; line-height:0px;" valign="top" width="100%"><img alt="" border="0" height="10" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="10"></td>
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<table align="center" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" CLASS="container_module" style="table-layout:fixed;" width="600">
<tr>
<td align="left" CLASS="margin_space_10" style="font-size:0px; line-height:0px;" valign="middle" width="19"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="19"></td>
<td align="center" valign="top" width="100%"><table align="center" border="0" cellpadding="0" cellspacing="0" CLASS="content_300" style="table-layout:fixed;" width="560">
<tr>
<td align="left" bgcolor="#e9eaeb" CLASS="content_300" valign="top" width="100%"><!--[if gte mso 9]><table width="560" align="center" border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;"><tr><td align="left" valign="top" width="137"><![endif]-->
<table align="left" border="0" cellpadding="0" cellspacing="0" CLASS="content_280" style="table-layout:fixed;" width="137">
<tr>
<td align="left" CLASS="margin_space_15" style="font-size:0px; line-height:0px;" valign="middle" width="1"><img alt="" border="0" height="18" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="1"></td>
<td align="left" CLASS="vertical_space_25" style="font-size:0px; line-height:0px;" valign="middle" width="100%"><img alt="" border="0" height="18" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="12"></td>
</tr>
<tr>
<td align="left" CLASS="margin_space_15" style="font-size:0px; line-height:0px;" valign="middle" width="2"><img alt="" border="0" height="15" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="2"></td>
<td align="left" valign="top" width="100%"><table align="left" border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td align="center" style="font-size:0px; line-height:0px;" valign="top" width="30"><img alt="Phone" border="0" height="31" src="http://img.delivery.net/cm50content/20419/154636/nav_1.gif" style="display:block;" width="31"></td>
<td align="left" CLASS="margin_space_13" style="font-size:0px; line-height:0px;" valign="middle" width="2"><img alt="" border="0" height="1" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="2"></td>
<td align="left" style="font-size:12px; line-height:16px; color:#3b3d3d; font-family:Arial, Helvetica, sans-serif; -webkit-text-size-adjust:none;" valign="middle" width="100%"><span CLASS="text_13_17" style="font-size:12px; line-height:16px; color:#3b3d3d; font-family:Arial, Helvetica, sans-serif;"><b>QUESTIONS</b><BR />
<A HREF="http://safety.generalmotors.com/r/r?2.1.3Lq.2xb.1ActuE.D%5Fqole..H.SFBM.33vO.bW89MQ%5F%5FDZRYFVI0" CLASS="color_0061aa" STYLE="font-size:12px; line-height:16px; color:#0061aa; font-family:Arial, Helvetica, sans-serif; text-decoration:underline;"><span CLASS="text_13_17" style="font-size:12px; line-height:16px; color:#0061aa; font-family:Arial, Helvetica, sans-serif; text-decoration:underline; white-space:nowrap;"><b>1-866-467-9700</b></span></A></span></td>
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<td align="left" CLASS="vertical_space_10" style="font-size:0px; line-height:0px;" valign="middle" width="1"><img alt="" border="0" height="18" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="1"></td>
<td align="left" CLASS="vertical_space_10" style="font-size:0px; line-height:0px;" valign="middle" width="12"><img alt="" border="0" height="18" src="http://img.delivery.net/cm50content/20419/154636/spacer.gif" style="display:block;" width="12"></td>
</tr>
</table>
<!--[if gte mso 9]></td><td align="left" valign="top" width="184"><![endif]-->
<table align="left" border="0" cellpadding="0" cellspacing="0" CLASS="content_300" style="table-layout:fixed;" width="184">
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