EMAIL DETAILS

---------- Forwarded message ----------
From: <sfsmail@sfs.upenn.edu>
Date: Thu, Mar 12, 2015 at 8:45 AM
Subject: URGENT: FINANCIAL HOLD POSTED
To: nbiden@sas.upenn.edu


TO nbiden@sas.upenn.edu

March 11, 2015


NAOMI K BIDEN
4829 LOUGHBORO ROAD NORTHWST
WASHINGTON, DC 20016


DEAR MS. BIDEN:

Please be advised that your student billing account is past due and a
financial hold has been placed on your account.

As a result of your account being placed on financial hold, you will
be
unable to register for classes during Advanced Registration
(March 23 - April 05), unless charges incurred prior to February
10, 2015 are paid in full.

How do I view my account balance?
* Login to Penn.Pay at www.sfs.upenn.edu/pennpay
* View current statement and new activity tabs

What should I do if credits are missing?
* Department grants - Contact your department chair or business
administrator
* Loans/Grants/Outside Scholarships - View your aid or loan status on
PennInTouch at www.upenn.edu/pennintouch

What should I do if I have been charged incorrectly for certain items?
* Contact the department that placed the charge on your account. See
billing contacts on the SFS website at www.sfs.upenn.edu/pennpay

How can I be released from hold?
* The balance due must be paid in full.

If you have already submitted payment, please disregard this notice.

SRFS wants to help you resolve your balance. If you require
assistance,
contact us as soon as possible. Email sfsmail@exchange.upenn.edu, call
215-898-1988, or stop by Room 100 Franklin Building. If you are
considering a loan, visit our website at www.sfs.upenn.edu/loans.

Sincerely,

Donald C. Manigly
Director of Student Accounts
Student Registration and Financial Service