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Conf# 285053 For Robert Biden [06/26/2014-01:00 PM]
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info@stretchlimochicago.com
DATE:
2014-06-26 14:02:31
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<146d87c1d69.2a91.26ca6f@ismtpd-006.iad1.sendgrid.net>
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rhb@rspdc.com
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Reservation Confirmation #285053 Confirmation Reservation Confirmation #285053 Last Modified On: 06/26/2014 09:01 AM Thank you for choosing Stretch Limousine, Inc. You will find your reservation information in this email including your reservation confirmation number above. Please review the details below. Something wrong? If any of the information below is incorrect, please let us know as soon as possible. You can reach us by telephone directly at 708-452-5022 or toll free at 866-425-0976 from Monday to Sunday between 7:00AM and 10:00PM Central Time; or you can e-mail us at info@stretchlimochicago.com. If you need immediate assistance or your pick-up is in less than 24 hours, please contact our 24/7 dispatchers at 773-230-1637. Pick-up Date: 06/26/2014 - Thursday Pick-up Time: 01:00 PM Estimated Drop-off Time: 02:30 PM ServiceType: Airport Transfer Passenger: Robert Biden Phone Number: 202-552-9396 No. of Pass: 1 Vehicle Type: _3-Passenger Luxury Sedan Primary/Billing Contact: Robert Biden Payment Method: Visa ** 6519 Trip Routing Information: PU: -- : Blue Chip Casino 777 Blue Chip Dr. Michigan City, IN 46360 DO: -- : ORD - Chicago O'Hare Airport - ORD Charges & Fees Flat Rate $159.00 Standard Gratuity 20.00% $31.80 Fuel & Toll Surch 6.00% $9.54 Airport Fee / Airport Tax $2.00 Reservation Total: $202.34 Payments/Deposits: $0.00 Authorizations: $202.34 Total Due: $202.34 Terms & Conditions/Reservation Agreement: GENERAL POLICIES The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. Drug use and under age alcohol consumption is prohibited by law. Client assumes full liability for any drug use and/or under age alcohol consumption. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). In the event that a client becomes physically sick and soils the limo, $250 professional clean up/sanitation fee will be automatically added to basic limo charges. It is Illegal to stand through the sunroof. Smoking is not permitted in our limousines. Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. We reserve the right to upgrade a booked limo to a bigger size vehicle. Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.). If luggage is excessive and can not fit in the trunk of a sedan or in a trunk & next to driver in a stretch limo, you will be charged extra $20 for excessive luggage. AIRPORT ARRIVALS AND PICK-UPS All clients arriving at Chicago O'Hare and Chicago Midway airports (except baggage claim carousel meet & greet pick-ups) MUST call our 24/7 dispatch directly at 773-230-1637 or toll free at 855-230-1637 after claiming all of their luggage. Unless specific instructions are provided under Trip Routing Information/Pick-Up Instructions (above in this confirmation e-mail), please follow the pick-up instructions at http://stretchlimochicago.com/airport-pick-up-instructions-ohare-midway. FLIGHT DELAYS It is critical for us to have your valid inbound flight number on file. We monitor all inbound flights for delays and/or cancellations. As long we have your valid flight information on file, you are NOT responsible for delays. If your inbound flight is delayed and we have your correct flight information, you do not need to contact our dispatchers. We will adjust your pick-up time accordingly. FLIGHT CANCELLATIONS Again, it is critical for us to have your valid inbound flight number on file. If your flight is CANCELLED, we will NOT dispatch a vehicle, nor will we wait for you at the airport. Please call our 24/7 dispatch department directly at 773-230-1637 or toll free at 855-230-1637 to provide a new flight number or make other arrangements, such as providing an alternative day and time of your arrival, to avoid no-show billing. Please call. Please do NOT send e-mails or text messages. FLIGHT CHANGES After rebooking your flight, please call our 24/7 dispatch directly at 773-230-1637 or toll free at 855-230-1637 to provide a new flight number. You must call at least 2 hours prior to your original flight arrival time in order to avoid no-show charges. WAIT TIME For outbound airport transfers, trips to the airport, and point-to-point transfers (from point A to point B), we grant a FREE 15-minute grace period. After the first 15 minutes from the prearranged start or pick-up time described on the reservation sheet, wait-time charges will apply. Please refer to the table below for chargeable wait-time rates after your grace period expires. If you cannot locate your car, please call our dispatch directly at 773-230-1637 or toll free at 855-230-1637 to avoid no-show billing. EXCESSIVE WAIT TIME UPON ARRIVAL We anticipate a reasonable wait time for the client at the airport and this time is factored into your reservation. The reasonable wait-time period varies for domestic and international flights. Please refer to the table below for details. You might be exposed to excessive wait-time charges for various reasons, including lost luggage, long immigrations lines, or extensive custom checks. If you plan to stay at the airport after arriving, for example for a meeting, to wait for another person, or to claim your pet, please let our agents know ahead of time to avoid "Excessive Wait Time Upon Arrival" charges below: Domestic Arrivals International Arrivals Anticipated time to claim your luggage and call our dispatchers for a pick-up 30 minutes upon posted arrival time 60 minutes upon posted arrival time Extended 30 minute GRACE PERIOD - FREE from our company 30-60 minutes upon posted arrival time 60-90 minutes upon posted arrival time Chargeable Wait Time applies after 60+ minutes upon posted arrival time 90+ minutes upon posted arrival time WAIT TIME RATES IF APPLICABLE: Please refer to the table below for chargeable wait-time rates after your extended 30-minute grace period expires. After your grace period expires, wait-time charges are calculated per minute based on exact data from GPS tracking devices installed in our vehicles. Wait-time rates depend on your vehicle type and are the following: Vehicle Type: Sedans, SUVs, MiniVans Stretch Limousines, Minibuses SUV Limos, Small Buses All remaining vehicles - Buses & Limos Vehicle Capacity: up to 7 passengers up to 12 passengers up to 20 passengers Over 20 passengers Wait Time Rate per Minute: $1.00 plus gratuity & fuel surcharge $1.50 plus gratuity & fuel surcharge $2.00 plus gratuity & fuel surcharge $2.50 plus gratuity & fuel surcharge EXTRA STOPS All extra stops en-route requested at the last minute while you are already in the vehicle, not pre-arranged and specified on this reservation sheet, are subject to the following additional fees: Vehicle Type: Sedans, SUVs, MiniVans Stretch Limousines, Minibuses SUV Limos, Small Buses All remaining vehicles - Buses & Limos Vehicle Capacity: up to 7 passengers up to 12 passengers up to 20 passengers Over 20 passengers Rate per stop: $10 plus gratuity & fuel surcharge $20 plus gratuity & fuel surcharge $30 plus gratuity & fuel surcharge $40 plus gratuity & fuel surcharge An en-route stop is defined as a stop along the way to your final destination, not as a stop in the opposite direction or in a direction that will extend your travel time significantly. Please be advised that for each additional stop, we grant a 15-minute wait-time grace period. After the initial 15 minutes, wait-time charges will apply (see above). NIGHT PICK-UPS Depending on date and time of your reservation, the following additional fees might apply to your reservation. Please be advised that in a situation when your scheduled flight arrival is delayed and our chauffeurs will wait and then pick you up after 11pm, night fee will be added to your reservation. Night Time: Late Evening between 11.00 pm-12.00 am Late Night 12.01 am-3.59am Early Morning 4.00 am-5.00 am Night Fee amount: $10 $20 $10 CANCELLATIONS & LATE RESCHEDULING We understand that plans change and sometimes you will need to cancel your reservation. Cancellation is possible at no extra charge as long as rescheduling/cancellation is requested within the specified time frame. Please refer to the cancellation / rescheduling time table below for details. Read our full cancellation policy and more about no-show billing at http://stretchlimochicago.com/terms-and-conditions Required Time to Cancel / Type of Pick-up Local Pick-Ups Up to 75 miles Non-Local Pick-Ups Between 75 and 150 miles Long Distance Pick-Ups Over 150 miles Fully chargeable cancellation / rescheduling fee Less than 2 hours before pick-up Less than 12 hours before pick-up Less than 24 hours before pick-up 20% cancellation / rescheduling fee Between 2 to 4 hours before pick-up Between 12 to 18 hours before pick-up Between 24 to 36 hours before pick-up FREE cancellation / rescheduling At least 4 hours before pick-up At least 18 hours before pick-up At least 36 hours before pick-up OPTIONAL INFORMATION Your next trip is just a click away. Book your next trip online at http://stretchlimochicago.com/reserve and take advantage of our Internet Special rates and instant confirmation number emailed to you. To guarantee availability, please make your online reservations at least 24 hours prior to pick-up for individual clients or at least 12 hours prior to pick-up for corporate clients. Create your corporate account at http://stretchlimochicago.com/Create-Account to view up to the minute statuses of reservations, add multiple passengers to your account, store locations, credit cards and make reservations in as little as 20 seconds. FUEL & TOLL SURCHARGE With daily gas price fluctuations, please visit our Fuel Surcharge page for the most current information. January 1, 2012 almost 100% toll increase in the State of Illinois, toll charges are included in this "Fuel & Toll Surcharge". GRATUITY Gratuity is part of chauffeur's compensation. Standard 20% gratuity is automatically added to every reservation and will be charged to your credit card on file. NEED A LIMO NEXT TIME? Please consider Stretch Limousine, Inc. next time you need a sedan, stretch limo, big SUV limo or a party bus. Please provide us with some details about your next transportation need and submit your free quote request at http://stretchlimochicago.com/quote. Below are some of ours most popular vehicles. Check all cars and visit our FLEET page! 3-Passenger Sedans 6, 8 & 10-passenger limos 12-passenger Chrysler 300 limos 12-passenger minibus 26-passenger mini bus & 40-passenger mini coach 20 & 26-passenger Hummer H2 limousines 24-Passenger limo party bus Night-Club-on-wheels 26-passenger PARTY BUS We look forward to serving you! The Team at Stretch Limousine, Inc. Phone: 866-425-0976 Toll Free Check our Social Media accounts for recent news and specials! Phone: 708-452-5022 Reservations, Quotes, Customer Service Facebook Phone: 773-230-1637 Airport Pick-ups, 24/7 Dispatch Google+ Fax: 708-452-2998 Twitter E-Mail: info@stretchlimochicago.com Online: www.stretchlimochicago.com
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