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NDI Remarks at the Italian Senate
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ken@ndi.org
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2017-03-23 17:54:06
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ken@ndi.org
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NDI currently serves as the co-chair, together with the Congress of Chile, > of the legislative component of the Open Government Partnership (OGP), > which now comprises 70 governments worldwide. In this capacity, we have > worked to support a growing number of parliaments around the world as they > seek to respond to a range of challenges, from increased citizen > expectations of their representative institutions, to rising populism and > increased political polarization. NDI has worked with its co-chair, with > the OGP itself, and with nearly 50 parliaments around the world to > establish formal relationships between civil society groups and > legislatures to advance specific measures that promote transparency and > responsiveness. An increasing number of parliaments have expressed > interest in this type of engagement. Within the past two weeks, NDI has > participated in informational briefings or open parliament programs in > Tunisia, Italy and Costa Rica, the later being a regional meeting of > legislatures interested in parliamentary openness. > > I thought you would be interested in the following remarks by NDI > Governance Director Scott Hubli, who directs this OGP initiative, before > the Italian Senate which recently launched a new set of guidelines for > public consultations. > > With best regards, > > Ken > > Kenneth Wollack > President > National Democratic Institute > 455 Massachusetts Ave., NW, 8th Floor > Washington, DC 20001 > 202-728-5500 <(202)%20728-5500> (Tel) > 888-875-2887 <(888)%20875-2887> (Fax) > email: ken@ndi.org > website: www.ndi.org > > > > > The Legislative Openness Movement > > K. Scott Hubli, Director of Governance Programs, National Democratic > Institute > > Prepared Remarks for the Open Senate Initiative of the Italian Senate > May 9, 2017, Rome, Italy > > > In recent years, parliaments, together with civil society, have > increasingly engaged around the concept of parliamentary openness. In my > remarks this afternoon, I would like to address three issues: 1) why has > parliamentary openness emerged as a global challenge, 2) what are some of > the good practices being advanced by parliaments in partnership with civil > society, and 3) how the Italian Senate and other parliamentary institutions > can share information internationally on what works and what does not work > on this issue. > > Parliamentary Openness as a Global Challenge > > We live in a time of technological disruption and extremely rapid > socioeconomic change. One of the defining issues of our time is whether our > governance institutions will be able to adapt rapidly enough to harness > this change, or whether they will be overwhelmed by it. In the private > sector, the tech industry praises disruption. If Uber, Lyft or another > ride-sharing service disrupts the traditional taxi business, drivers may > lose their jobs or need to be retrained, but the end result may be greater > consumer choice. Disruption in politics is different — and the stakes are > far higher. When technology disrupts politics, it can consolidate and > embolden extreme viewpoints while undermining the role of traditional > mediators in the press, policy shops, and representative institutions of > government. This paves the way toward partisan gridlock, radical populist > appeals and even interference in democratic politics by authoritarian > regimes — ultimately damaging citizen confidence in democracy itself. > > I would like to share two quotes that illustrate the challenge before us. > The first quote is actually a tweet from San Francisco civic innovator > Catherine Bracy: “Citizens using 21st cent tools to talk, gov't using > 20th cent tools to listen, and 19th cent processes to respond.” > Parliaments are, by their nature, products of tradition and are slow to > change. Tech entrepreneurs often boast about failing 20 times before > succeeding, so long as the end result is a profitable venture. But if a > parliament or government fails with just one out of 100 different laws or > initiatives, it is considered a failure. A government may successfully > thwart hundreds of planned terrorist attacks, but if it fails to prevent > one, it fails with the public. Government institutions and parliaments are, > by their nature, risk-averse and, as a result, have not adapted as rapidly > as citizens’ expectations have evolved. > > This brings me to the second quote I would like to share, which is from a > group called Code for America that is working to make governments and > parliaments more user-friendly: “User-centered design isn’t just how we > should be designing technology, it is how we should be designing our > democratic institutions.” User-centered design is simply the idea that a > product or service should serve the end user’s needs, desires and > capabilities. We know what this looks like in commerce. Ordering a book on > Amazon, for instance, is very easy. Now, you do not even need to go to a > website. If you have an Amazon Echo in your home, you can just say out loud > that you would like to order a book, or groceries, or a pizza, and it will > be shortly delivered to your door. Compare this experience with what a > constituent needs to do to understand what a bill does, where a bill is in > the legislative process, how that bill impacts the existing body of laws, > who their legislator is, and how to provide input into this process. > > Making government more ‘user-centered’ is clearly not an easy task. At the > same time that citizen expectations are rising, the ability of legislatures > to respond to this challenge is, in some ways, becoming more difficult. The > rise of social media has contributed to political polarization and made > compromise more difficult. It used to be that a handful of television > networks provided most news for most citizens; these networks were also > fairly similar in terms of their perspectives. Today, increasing numbers of > people get their information primarily through social media, and those news > feeds are increasingly tailored to respond to their particular individual > preferences. More and more of us live in a filter bubble, where we > interact online only with people who share our worldview. This bias toward > polarization has been further amplified by the existence of financial > incentives to spread wholly invented “fake news” and the use of artificial > intelligence and botnets to “juice” or amplify certain stories to appeal to > particular constituencies. > > Parliaments are feeling these effects, as they reflect the polarization in > the electorate and as civil political discourse decreases. Google > “parliamentary fist fights” and you will see examples from many parliaments > in the world. At the same time, parliamentarians are being asked to > navigate a more polarized environment, they are also being asked to > negotiate in a far more transparent world. Too often, parliamentarians > find themselves talking to their “base” and to the cameras, rather than to > their colleagues across the aisle. Although it is almost impossible to > negotiate a peace deal in public, parliaments are asked to negotiate laws > in as public a way as possible, further contributing to the challenge. To a > certain extent, the discussion of “parliamentary openness” is a discussion > about how parliaments are grappling with these challenges. > > The State of Parliamentary Openness > > The good news is that parliaments are innovating and responding to this > challenge, often in close collaboration with civil society, civic > technologists and young people. Let me start with a story from Mexico about > a well-intentioned effort that went wrong initially, but then got back on > track. The Mexican Congress decided to build an Open Parliament App, but > did not first consult with civil society organizations. They went about the > procurement process in the traditional way, putting out a tender and > presumably targeting their the standard vendors. The contract cost several > millions dollars and was widely criticized in the press and by civil > society, which dubbed it the “millionaire’s app.” So far, this is a story > of a well-intentioned effort gone wrong. But the story did not end there; > instead, a civic organization sponsored a competition for hackers and civic > tech groups to build a similar app at no cost to the Congress. A number of > individuals and organizations developed several solutions that included > nearly all the features asked for in the procurement. Many of these new > solutions cost only as much as the iPads that were offered as a prize in > the competition. The original contract was cancelled, and the competition > winners were recognized in the Mexican Congress. > > Co-creating solutions with civil society is just one way that parliaments > are looking to open up their operations and innovate. Some parliaments are > even taking a page from the private sector and looking to create a Chief > Innovation Officer position, to help help manage change and experiment with > ways of engaging the public and strengthening public engagement with, and > confidence in, the parliamentary institution. Parliamentary openness tends > to encompass three sub issues: transparency of parliamentary life and > parliamentary data, legislative ethics and citizen engagement. I will > quickly touch on a few good practices in each of these areas. > > Transparency of Parliamentary Data: Transparency is being demanded by > citizens, but we should not assume that transparency alone will build > citizen confidence. Consider police body cameras, which have attracted much > attention in the United States. These cameras can be used to build public > confidence in the police. However, if underlying issues of police violence > and misconduct are not addressed, then releasing recordings of their > behavior will tend to further weaken public perception of police integrity. > It is similar with parliamentary data. When done well, parliamentary data > can provide a better sense of what parliament is working on at any time, > and can help citizens and journalists better understand and navigate the > issues and arguments. When done poorly, such as showing poor attendance > rates in the plenary without showing other elements of parliamentary work > or providing proper context, it can further undermine public confidence. > > There are many good examples. Rather than expecting citizens or > journalists to navigate thousands of pages of Hansard or hours of streaming > video, there are now tools to visualize parliamentary debate and allow > people to more easily understand how parliament is addressing an issue that > they care about. One example is the Fabrique de la Loi project in France, > which has been experimenting with new ways of presenting the history of a > bill, so citizens can more easily understand how and where a bill changed > in the legislative process. > > POPVOX in the US is another platform for sharing information between > members and constituents. It does two things: first, it makes it easier for > citizens to navigate the legislative process — to understand different > bills, to track where a bill is in the process, and to contact their > elected representatives. Secondly, it helps members of Congress process the > information and opinions they are receiving from constituents – helping to > separate the signal from the noise. Rather than providing a member with a > stack of random letters, POPVOX sends data in an organized and structured > format, and verifies that feedback is coming from actual constituents in > their district, not professional lobbyists or bots. Dashboards and data > visualizations also provide richer insights on the composition and timing > of constituent feedback. > > Many parliaments are improving transparency simply by getting more > legislative information out on social media from an institutional, rather > than partisan, perspective. If proactive social media outreach is left > primarily to members and their parties, rather than the institution as a > whole, there is a risk that social media outreach will contribute to > further polarization and will miss an opportunity to educate the public on > the negotiation and compromises required on complex issues. > > Parliamentary Ethics and Integrity: A second area of parliamentary > openness involves parliamentary ethics. Increasingly, parliaments that have > lacked strong ethics codes are working to strengthen them while also > enhancing transparency related to money in politics. This is an important > element of building trust. The traditional ethics committee structure has > also been complemented in many cases by professional, independent > parliamentary agencies that support nonpartisan investigations — although > this is often not particularly popular with parliamentarians. In the United > States, the Office of Congressional Ethics is one such agency, created in > the wake of the Jack Abramoff corruption scandal. As part of their Open > Government Partnership action plans, both Ireland and Estonia have > committed to stricter provisions on the regulation of lobbyists. Chile has > also moved forward on this issue. There is also a movement to develop > international norms and standards on parliamentary ethics. The Commonwealth > Parliamentary Association has recently published benchmarks on > parliamentary codes of conduct for Commonwealth countries, and Transparency > International published a study of lobbying in the European context, > highlighting the remaining challenges and ways to move forward on these > issues. > > Citizen Engagement: By far the most promise and experimentation has > occurred with respect to the third and final area of legislative openness: > improved citizen engagement. Many parliaments are developing more > structured opportunities for constructive consultation and dialogue with > civil society, including the Italian Senate. Sometimes, as in Georgia, it > has involved creating a permanent dialogue mechanism with civil society on > issues of parliamentary openness and reform. These outreach and ‘inreach’ > mechanisms are not purely altruistic. Greater opportunities for engagement > with civil society on parliamentary business can help parliamentarians > understand civil society’s priorities for reform and build a strong case in > support of draft legislation. Just as importantly, citizen engagement can > help build a greater depth of understanding among civil society > organizations regarding the challenges facing parliaments and members. The > hope is that this leads to a more mature and constructive discourse, rather > than a combative relationship that does not succeed in advancing reform and > consists primarily of attacks on parliamentary performance. > > Many innovations regarding citizen engagement are coming from newer > democratic parliaments. Some have referred to his phenomenon as “democratic > leapfrogging.” Just as newer market economies were able to skip landlines > and ‘leapfrog’ straight to mobile telephone towers, newer democracies may > have greater flexibility to experiment with democratic processes than do > older, more tradition-bound democracies. For example, the Committee on > Government Assurances in Ghana has experimented with taking public input > through WhatsApp, among other channels. Many have also cited the success > of Brazil’s Hacker Lab. Just as parliaments have historically provided > facilities to help traditional media cover legislative business, the Hacker > Lab provides a place (and parliamentary staff support) in the Chamber of > Deputies where civic technologists, citizens and civil society can > collaborate with deputies to solve problems. Brazil also developed an > e-democracia platform, part of a global wave of more sophisticated and > user-friendly online platforms for citizen comments to parliament. While > these platforms are not a panacea, and while we need to make sure that they > do not exclude voices from the debate who lack internet access or are less > active online, they can be an additional complement to existing methods of > engagement. > > E-petitions are another mechanism increasingly being used to provide > citizens with the opportunity to engage more directly in the parliamentary > process. ManaBalss, or MyVoice, in Latvia, is just one example. E-petitions > need to be approached cautiously so as not to further undermine > representative democracy or amplify irresponsible populism; however, there > are constructive ways to use these mechanisms. Often, e-petition processes > are structured so that a petition simply requires a response, rather than > an action, from the parliament or parliamentary committee if it attracts a > sufficient number of signatures. While some petitions will be rightfully > rejected if they are not in the public interest, they can provide > opportunities for elected members to identify issues where greater public > dialogue, education or awareness may be helpful. > > Let me mention one example from President Obama’s “We the People” > platform, which required the President to respond to any petition obtaining > 100,000 signatures. Several issues were raised on the platform that had not > been part of the mainstream political discourse, relating to cell phone > contracts with consumers, for example. However, efforts were also made to > subvert the platform; such as a comical petition for the US to build a > Death Star, as in the movie Star Wars. One response could have been to > simply shut down the platform because it was abused. The Obama > administration instead replied with humor, explaining that the Death Star > was a colossal waste of resources which was rightfully destroyed by rebel > forces — as anyone familiar with the movie knows. The White House then > pivoted to a discussion of what NASA is doing to advance scientific > knowledge and space exploration. Based on the number of clicks, this > unplanned campaign was one of the government’s most successful public > education efforts on NASA space exploration. > > The list of ways to improve citizen engagement is long — from bringing > more parliamentary hearings to regions outside of the capital that are > heavily affected by a specific problem, to parliamentary open days, to > school programs, to model parliament programs. They often do not require > the extensive use of technology. In an era when so many parliamentary > budgets are under pressure, engaging citizens via these initiatives can > build a greater awareness of the need to invest more in democracy and > democratic institutions. > > > How to Share Experience on Parliamentary Openness > > Parliamentary openness is developing rapidly and there is an increasing > amount of experimentation around what works and what does not. I hope that > the Italian Senate can continue to play a role in sharing its experiences > with others. The Open Government Partnership (OGP) is a multilateral > organization of 75 countries, including Italy, which are committed to > working with civil society to strengthen government openness and citizen > engagement. Originally created as a platform for dialogue between > governments and civil society, I am proud that my organization, the > National Democratic Institute, has pushed for parliaments to have a formal > role in the process. We need not only engage governments and civil society > in these discussions, but also intermediary institutions of representative > democracy, such as parliaments and political parties. At an OGP Steering > Committee meeting on the margins of last year’s UN General Assembly, OGP > adopted a policy on legislative engagement that, for the first time, > creates a formal mechanism for parliaments to “co-create” openness > commitments with civil society. A number of countries have already done so > less formally, from Georgia, to Chile, to Costa Rica, to France and > Ukraine. With more formal guidance and structure in place, we look forward > to seeing this number expand. > > OGP also supports a Legislative Openness Working Group that seeks to share > learning within the OGP community on open parliaments. As with any OGP > Working Group, it is co-chaired by a government institution (in this case, > the Bicameral Commission on Legislative Transparency of the Chilean > Congress) and a civil society organization (in this case, NDI). I have been > very proud to work with Senator Hernan Larraín and his co-chair in the > Chamber of Deputies, Patricio Vallespin, in moving this agenda forward. The > next meeting of the Working Group is scheduled to take place in Ukraine on > May 19 and 20. We would very much welcome participation by the Italian > legislature and by Italian civil society groups in that discussion. The > Working Group will be formally launching a Toolkit on Legislative Openness > at that event. The Toolkit is currently available in draft form in English. > This year, the Working Group will also continue to build out a Legislative > Openness Data Explorer, which contains data on how parliaments around the > world are doing on issues of openness. > > * * * * * * * > > We live in a period of rapid social and technological change that provides > us an historic opportunity to reinvigorate our democracies. It is an > opportunity we cannot afford to waste. Success is all the more likely if we > can collaborate in addressing our shared challenges – not only between > parliaments and domestic civil society, but also across borders among > democratic countries. > > Authoritarian governments have welcomed the disruptive nature of the era > in which we live. It provides both an excuse to clamp down at home and, in > some cases, an opportunity to exacerbate tensions in democracies abroad. > However, throughout history, it is democratic systems that have shown the > most resilience in the face of rapid change. While authoritarian > governments are capable of short-term success, they ultimately become > sclerotic and ossified, and tend to end in catastrophic reversal, often > with great human cost. I suspect that, when we look back at this period of > technological disruption, we will find that the same rule still continues > to apply. However, it is incumbent upon democratic countries to do their > utmost to take advantage of the possibilities afforded by the digital age > to reinvigorate and strengthen our democratic institutions. NDI, and the > OGP Legislative Openness Working Group, stand ready to assist in sharing > experiences as parliaments around the world grapple with these issues. > > I would like to thank the Italian Senate again for giving me this > opportunity to share a few perspectives on the challenges legislatures are > facing globally with respect to parliamentary openness, as well as ways > that we can collaborate to address them. NDI wishes the Senate every > success with its Open Senate initiatives and look forward to helping share > its experiences with other parliaments around the world. > > > >
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