EMAIL DETAILS

Dear Robert,

We recently sent you an email asking about the delay you experienced on March 25, 2017.
We are very sorry for the delay, as a valued SkyMiles member your feedback is important to us and will help us continue to improve. We ask that you please provide feedback on your experience by answering the question below. The full survey is between ___ and ___ questions, targeting your specific circumstances, and should only take a couple of minutes to complete. Please begin by answering the first question below:

http://survey.medallia.com/?edz78x8crfh73zt8twb9

Your feedback is important to us and again, we offer our deepest apologies for this inconvenience.

Sincerely,
Gil West
Chief Operating Officer

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This is a customer opinion survey designed to help us better serve you in the future. It is not a form for submitting questions or complaints. If you would like a response to any comments or concerns, please contact us on https://www.delta.com/ or by calling +1-800-455-2720. Please do not “Reply” to this invitation.

For technical assistance, should you need help accessing or completing this survey, please visit: http://surveysupport.medallia.com/s/?id=http://survey.medallia.com/?edz78x8crfh73zt8twb9..
If you prefer to be excluded from future surveys and survey correspondence, please go to: http://survey.medallia.com/?edz78x8crfh73zt8twb9&reject=yes

Your privacy is important to us, for more information please review our Privacy Policy at: http://www.delta.com/content/www/en_US/privacy-and-security.html?MkCpgn=EM_MKTG_TNUP_ALLOFFERS_BE_SV_150121_AA005450_