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Begin forwarded message:

> From: USAA <USAA.Customer.Service@mailcenter.usaa.com>
> Date: January 11, 2017 at 1:19:46 PM EST
> To: hbiden@rosemontseneca.com
> Subject: Your USAA Auto Claim
> Reply-To: USAA <USAA.Customer.Service@mailcenter.usaa.com>
>
>
> To ensure delivery to your inbox, please add USAA.Customer.Service@mailcenter.usaa.com to your address book.
>
>
> Auto Claim
> View Accounts | Privacy Promise | Contact Us
>
>
>
> USAA SECURITY ZONE
> Kathleen
> Biden
> USAA # ending in:2764
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> Dear Kathleen Biden,
>
> Thank you for trusting USAA with your insurance needs. My name is Margo J Graf, and I'm handling your auto claim. We've opened the following claim based on information provided:
>
> Policyholder:
> KATHLEEN BIDEN
> Claim #:
> 024482764-7101-1
> Date of loss:
> October 27, 2016
> Loss location:
> Unknown, California
>
>
> Important details about your claim
> Please review the following information about the handling of your claim.
>
> Deductibles
> When you take your vehicle to a repair facility, you will pay your deductible directly to the repair facility.
>
> Your appraisal
> If your appraisal has already been scheduled, you can review appraisal details on usaa.com. If your appraisal has not been scheduled, call us or feel free to schedule your appraisal on usaa.com.
>
> California residents
> The California Department of Motor Vehicles requires that you report a motor vehicle accident within 10 days if it resulted in damage greater than $750 to the property of any one person or bodily injury or death of any person.
>
> If your accident meets the criteria, print the Report of Traffic Accident Occurring in California form, and follow the instructions on how to complete it and where to mail it. USAA's NAIC number requested on the form is 25941.
>
> Your payment options
> Ask us about the option to receive your payment electronically. This is a quick and convenient way to deposit the funds directly into your checking or savings account. An electronic funds transfer is a great way for you to receive payment quickly and securely when you need it most.
>
> Simplifying your claims experience
> The best way to share information about your claim, or check the status of it, is to go to our Claim Communication Center. You can access the center anytime on usaa.com or by using our mobile app for your phone or iPad®.
>
> The Claim Communication Center is the place to:
>
> Review your deductible.
> Schedule a rental vehicle.
> Find a USAA approved repair provider.
> Schedule an appraisal.
> Post messages about your claim.
> Upload photos or documents.
> View your payments.
>
> How to contact us
> If you have questions or need additional information about your claim, contact us by:
>
> Posting a secure message to the Claim Communication Center, and we'll reply within four hours.
> Emailing us at 4b48z3lxdgjb@claims.usaa.com.
> Calling 210-531-USAA (8722), our mobile shortcut #8722 or 800-531-8722. If you're in an international location, call 00-800-531-82220.
>
> We value your business and the opportunity to serve your insurance needs.
>
> > . View Your Claim
>
>
> Sincerely,
>
>
> Margo J Graf
> USAA MOUNTAIN STATES REGIONAL OFFICE
> Garrison Property and Casualty Insurance Company
>
>
>
> Garrison Property and Casualty Insurance Company, 9800 Fredericksburg Road, San Antonio, Texas 78288
>
> Garrison Property and Casualty Insurance Company, a subsidiary of USAA Casualty Insurance Company, is authorized to use the USAA logo, a registered trademark of United Services Automobile Association.
>
>
> Information exchanged through this e-mail will become a permanent part of your file. This message is not assurance of coverage or payment. Payment dependent on claims investigation.
>
> Privacy Promise
> Please do not reply to this e-mail. To contact USAA, visit our secure contact page.
> 105385-0916
>
> =2