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Dear Robert Biden,
Thank you for your recent hotel purchase with Hotels.com.
You have been selected to participate in a 5 minute survey about your recent telephone experience with Hotels.com on 9/11/2016. We’ll gather your responses for use in improving the quality of service we provide.
In order to collect timely and relevant feedback, your response is requested by 10/2/2016.
(Once you click this link, you have 24 hours to complete this survey.)
If you cannot see the image above with the survey link, please copy and paste this link into your internet browser.http://survey7.burke.com/7086706.asp?idtFDEEFC-458F-4699-87A3-69E17B869387
We appreciate your participation.
Kind regards,Hotels.com Customer Experience Team
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Please do not reply to this email as we are not able to respond to messages sent to this email address.
Hotels.com has contracted with Burke, Inc., an independent marketing research firm, to conduct this study on our behalf.
This study will be completed in compliance with Burke privacy policies.
For Burke’s privacy statement, please visit http://www.burke.com/About/index.cfm?pri=1