Requested Information from AT&T

SUBJECT:
PRI: NORMAL
FROM:
G
g10210@att.com
DATE:
2012-03-30 16:38:11
MSG_ID:
<1500696526.21611333125491582.JavaMail.p5csp1m5@wspkms15.edc.cingular.net>
RECIPIENTS:
CONTENT: TEXT: YES | HTML: NO
PROCESSED
<span style='color: black; font-size:10.0pt;font-family:Arial'>Thank you =or contacting International Care regarding adding/changing a feature. Belo= is a confirmation of the feature change you requested. <br><br>Feature Na=e: GLOBAL DATA 50 MB<br>Effective Date: 03-25-12<br>Monthly Recurring Char=e: $24.99<br>Included: 50MB OF DATA<br>Overage Rate: $10 PER 10MB OVER<br>=br>Attached is a list of expectations we discussed regarding feature chang=s and some additional helpful information. If you have any questions, plea=e refer to our online support site at http://www.wireless.att.com/learn/in=ernational/ or by calling 1-800-335-4685 or 001-916-843-4685 if you are tr=veling overseas. <br><br><br><br><em>Please do not respond to this e-mail.=This mailbox is not monitored and does not accept mail.</em><br><br></span=<div style='border-top:1px solid #cccccc;font-size:0px;height:1px'></div=<br><b>E-mail Customer Expectations (ECE): International Feature Changes f=r Advanced Billing / Backdated</b><hr color="#99AC13" noshade><div id=id_date" style="text-align:right;font-family:Verdana;font-size:9px;"><sp=n></span> Last Updated: <span>12/08/2011</span><div style="clear:both;he=ght:8px;font-size:0px;"></div></div><p>Your Monthly Recurring Charges (MRC= are billed one month in advance on your invoice.</p><p>Note the foll=wing regarding "backdated" feature changes:</p><table cellspacing="0" ce=lpadding="03" width="100%" border="1"><tr><td style=" vertical-ali=n: top; text-align: left;">Effective date of feature change</td><td style=" vertical-align: top; text-align: left;">Your feature change was made ective the first day of your billing cycle. This is considered a "backdat=d" feature change.</td></tr><tr><td style=" vertical-align: top; text-al=gn: left;">On your next invoice</td><td style=" vertical-align: top; tex=-align: left;"><p>You will see a credit for the old feature and a charge f=r the new one, for the current period. You will also see a full monthly ch=rge for the new feature for the next billing period.</p><p><strong>Example=/strong> (for illustration purposes only - your billing cycle and features=may be different): Your bill cycle runs from December 16 - Janua=y 15. On January 1 you changed your feature package from AT&T Mex=co ($4.99 MRC) to AT&T World Traveler ($5.99 MRC), with the change bec=ming effective on December 16, the beginning of your bill cycle. Your=January 15 bill will show a credit for the old AT&T Mexico feature ($4) and a charge for the new AT&T World Traveler feature ($5.99, for Dmber 16 - January 15). In addition, you will see a monthly rec=rring charge for the new AT&T World Traveler feature ($5.99) billed invance for January 16 - February 15 service.</p></td></tr><tr><td style=" vertical-align: top; text-align: left;">Online changes</td><td style=" vertical-align: top; text-align: left;">For your convenience, you can =hange most features online. If your account is set up in an individual's n=me, access <a href="http://www.att.com/myatt " target="_blank">www.att=com/myatt </a>. Also customers with certain smartphone devices can downloa= the myAT&T app in order to make changes.</td></tr></table><ul><li>Vis=t <a href="http://www.att.com/global" target="_blank">AT&T Internation=l Roaming page</a>for rates and travel tips.</li><li>Visit <a href=http://www.att.com/travelguide" target="_blank">AT&T International Trave= Guide</a> to find out what countries voice and data services are ava=lable in with your specific device.</li></ul><br><br><head><style type="=ext/css">.attachments A:link {text-decoration: underline; color: blue; fon=-size:10.0pt; font-family:Arial} .attachments A:visited {text-decoration: =nderline; color: blue; font-size:10.0pt; font-family:Arial} .attachments Ative {text-decoration: underline; color: blue; font-size:10.0pt; font-fa=ily:Arial} .attachments A:hover {text-decoration: underline; color: blue; =ont-size:10.0pt; font-family:Arial} .attachments strong {text-decoration: =old; color: black; font-size:10.0pt; font-family:Arial} </style></head><bo=y><span class="attachments"><p><strong>Attachments:</strong></p><ul><li>=a href="https://mycsp.cingular.com/mycsp/externalcontent/Static_Files/Athment/Bill/Orders & Changes/Intl_Roaming_Data_Cust_FAQ_12_01_2011.pdf">I=ternational Roaming and Data Customer FAQs</a></li></ul></span></body><bod=><head><style type="text/css">p.footer {color: black; font-size:10.0pt; =ont-family:Arial} </style></head><p class="footer"><em>This message, inc=uding any offer and attachments, is intended for the named recipient and m=y contain confidential information. No other person should rely on any off=r or information in this message. If you are not the named recipient, plea=e immediately delete this message.</em></p></bod
METADATA:
THREAD:
INDEX: Adhhn1zjANHL0cH8SYixILaHBsmgog==
EMAIL DETAILS
