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How was your experience?


https://www.bankofamericasurvey.com/26b8d3ca/plat/index.php?ticket=316w5gc5tx5jw
Start the Survey


Approximate time to complete: Up to 8 minutes


Dear Robert Hunter Biden,


Thank you for using Bank of America for your banking needs. Your feedback helps us understand how well we are meeting your expectations.


Bank of America has commissioned MaritzCX, a marketing research firm, to help collect valuable customer feedback about your experience at the Bank of America branch you recently visited. This information will be used to help ensure the best possible experiences for you and other customers.


Please be assured that all your responses will be reported in aggregate, and that your individual responses will be kept confidential. Your responses will not be shared with your Financial Advisor or Branch Management unless mandated by regulatory requirements. At no time will you be asked to discuss account numbers or personal details of your account.


The survey could take up to 8 minutes depending on your responses and is available 24 hours a day until November 17, 2016.


https://www.bankofamericasurvey.com/26b8d3ca/plat/index.php?ticket=316w5gc5tx5jw

To access the survey, simply click on the "Start the Survey" button above, or copy and paste the following address into your web browser:
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This survey is sent by MaritzCX, a Bank of America business partner, on behalf of Bank of America.


If you have any questions or concerns about the survey, please reply to this email. Please do not include any financially sensitive information, such as an account number, PIN, password, or Online ID.


If you have any questions about your account, please either call the phone number on your account statement or use the
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Contact Us page.


To ensure you receive important information and updates regarding your account(s), Bank of America encourages you to review your contact information and establish your contact priorities the next time you are in Online Banking, visit a Banking Center or call Customer Service


For an explanation of how Bank of America keeps your personal information safe, please refer to the Bank of America
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Bank of America Email
8th Floor-NC 1-002-08-25

101 South Tryon St.
Charlotte, NC 28255-00001

Please do not send any physical mail to this address, especially mail containing sensitive information.


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