EMAIL DETAILS

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<td valign="top" style="borde=-collapse: collapse !important; border-spacing: 0 !important; padding: 0;=border: none;"><p style="font-family: Helvetica, Arial, sans-serif; fon=-weight: normal; line-height: normal; color: #888888; text-align: left; f=nt-size: 11px; margin: 5px 0 10px 0; color: #333;" align="left">Importa=t - eBay Password Reset Required</p></td>

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<img src="http://p.ebaystatic.com/aw/site/globalcommlog=_132x49.png" width="132" height="49" border="0" alt="eBay" align="left" style="display: inline block; outline: none; text-decoration: =one; -ms-interpolation-mode: bicubic; border: none;" />
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<h3 style="font-family: Helvetica, Arial, sans-se=if; font-weight: normal; line-height: 19px; color: #333333; text-align: l=ft; font-size: 16px; margin: 0 0 10px;" align="left"><br />
<b>IMPORT=NT: PASSWORD UPDATE</b>
</h3>
<h3 style="font-family: H=lvetica, Arial, sans-serif; font-weight: normal; line-height: 19px; color= #333333; text-align: left; font-size: 16px; margin: 0 0 10px;" align="t"><br />
Dear eBay Member,
</h3>
<h3 style="font-f=mily: Helvetica, Arial, sans-serif; font-weight: normal; line-height: 19p=; color: #333333; text-align: left; font-size: 16px; margin: 0 0 10px;" a=ign="left"><br />
To help ensure customers' trust and security on eBa=, I am asking all eBay users to change their passwords.
</h3>
<h3 style="font-family: Helvetica, Arial, sans-serif; font-weight:=normal; line-height: 19px; color: #333333; text-align: left; font-size: 1=px; margin: 0 0 10px;" align="left"><br />
Here's why: Recently, our =ompany discovered a cyberattack on our corporate information network. Thi= attack compromised a database containing eBay user passwords.
</=3>
<h3 style="font-family: Helvetica, Arial, sans-serif; font-w=ight: normal; line-height: 19px; color: #333333; text-align: left; font-s=ze: 16px; margin: 0 0 10px;" align="left"><br />
What's important for=you to know: We have no evidence that your financial information was acce=sed or compromised. And your password was encrypted.
</h3>
<h3 style="font-family: Helvetica, Arial, sans-serif; font-weight:=normal; line-height: 19px; color: #333333; text-align: left; font-size: 1=px; margin: 0 0 10px;" align="left"><br />
<b>What I ask of you:</b><=r />
Go to eBay and change your password. If you changed your password =n May 21 or later, we do not need you to take any additional action at th=s time.
</h3>
<h3 style="font-family: Helvetica, Aria=, sans-serif; font-weight: normal; line-height: 19px; color: #333333; tex=-align: left; font-size: 16px; margin: 0 0 10px;" align="left"><br />
Changing your password may be inconvenient. I realize that. We are doin= everything we can to protect your data and changing your password is an =xtra precautionary step, in addition to the other security measures we ha=e in place.
</h3>
<h3 style="font-family: Helvetica, =rial, sans-serif; font-weight: normal; line-height: 19px; color: #333333;=text-align: left; font-size: 16px; margin: 0 0 10px;" align="left"><br =>
If you have only visited eBay as a guest user, we do not have a passw=rd on file.
</h3>
<h3 style="font-family: Helvetica, Ar=al, sans-serif; font-weight: normal; line-height: 19px; color: #333333; t=xt-align: left; font-size: 16px; margin: 0 0 10px;" align="left"><br />
If you used the same eBay password on any other site, I encourage you t= change your password on those sites too. And if you are a PayPal user, w= have no evidence that this attack affected your PayPal account or any Pa=Pal financial information, which is encrypted and stored on a separate se=ure network.
</h3>
<h3 style="font-family: Helvetica, A=ial, sans-serif; font-weight: normal; line-height: 19px; color: #333333; =ext-align: left; font-size: 16px; margin: 0 0 10px;" align="left"><br /<b>Here are other steps we are taking:</b>
<ul>
<li>As always, we =ave strong protections in place for both buyers and sellers in the event =f any unauthorized activity on your account.</li>
<li>We are applying a=ditional security to protect our customers.</li>
<li>We are working wit= law enforcement and leading security experts to aggressively investigate=the matter.</li>
</ul>
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<h3 style="font-family: =elvetica, Arial, sans-serif; font-weight: normal; line-height: 19px; colo=: #333333; text-align: left; font-size: 16px; margin: 0 0 10px;" align=left"><br />
Here's what we know: This attack occurred between late Feb=uary and early March and resulted in unauthorized access to a database ofay users that includes customers' name, encrypted password, email addre=s, physical address, phone number and date of birth.
</h3>
<h3 style="font-family: Helvetica, Arial, sans-serif; font-weight: no=mal; line-height: 19px; color: #333333; text-align: left; font-size: 16px= margin: 0 0 10px;" align="left"><br />
However, the file did not con=ain financial information. And, after conducting extensive testing and an=lysis of our systems, we have no evidence that any customer financial or =redit card information was involved. We also have no indication of a sign=ficant spike in fraudulent activity on our site.
</h3>
<h= style="font-family: Helvetica, Arial, sans-serif; font-weight: normal;=line-height: 19px; color: #333333; text-align: left; font-size: 16px; mar=in: 0 0 10px;" align="left"><br />
We apologize for any inconvenience=or concern that this situation may cause you. As a global marketplace, no=hing is more important to eBay than the security and trust of our custome=s. We know our customers have high expectations of us, and we are committ=d to ensuring a safe and secure online experience for you on any connecte= device.
</h3>
<h3 style="font-family: Helvetica, Arial= sans-serif; font-weight: normal; line-height: 19px; color: #333333; text=align: left; font-size: 16px; margin: 0 0 10px;" align="left"><br />
=img src="http://p.ebaystatic.com/aw/site/globalcommsig_md_95x63.png" wi=th="95" height="63" border="0" alt="Devin Wenig Signature" style="display: inline block; outline: none; text-decoration: none; -ms-inter=olation-mode: bicubic; border: none;" /><br />
<b>Devin Wenig</b><br />
President, eBay Marketplaces
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<td valign="to=" class="ebay-footer-block" style="border-collapse: collapse !importa=t; border-spacing: 0 !important; padding: 40px 0 60px; border: none;"><p =tyle="font-family: Helvetica, Arial, sans-serif; font-weight: normal; l=ne-height: normal; color: #888888; text-align: left; font-size: 11px; mar=in: 0 0 10px;" align="left"></p>
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eBay sent this message to =obert Biden=(=hbiden=.
</p><p style="font-family: Helvetica, Arial, sans-seri=; font-weight: normal; line-height: normal; color: #888888; text-align: l=ft; font-size: 11px; margin: 0 0 10px;" align="left">
=copy; 2014 eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125
= </p>
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