EMAIL DETAILS

<table cellpadding="0" cellspacing="0" style="width: 100%; height: 100%; background-color: #FFFFFF; border-collapse: collapse;"> <tr> <td> </td> </tr> <tr> <td align="center"> <table border="0" cellpadding="4" cellspacing="0" width="518"> <tr> <td align="right"> <span style="font-size: 11px; font-family: Arial, Verdana, Helvetica, Sans-Serif;"> <table cellspacing=0 cellpadding=0><tr><td><a style="font-size: 11px; font-family: Arial, Verdana, Helvetica, Sans-Serif;" href="http://www.bmwcustomerexperience.com/InvitationEmail.aspx?cid=gradgptsge4doz5bcehu1p19gr&l=es-MX">Espaol</a></td></tr></table></span> </td> </tr> </table> </td> </tr> <tr> <td align="center"> <table border="0" cellpadding="0" cellspacing="0" width="518" style="border: solid 1px #b7b7b7"> <tr> <td> <img src="http://www.bmwcustomerexperience.com/templates/foresight/images/emailheader2.jpg" /> </td> </tr> <tr> <td> <br /> </td> </tr> <tr> <td align="center"> <table width="518" cellpadding="0" cellspacing="0"> <tr> <td width="10"> </td> <td valign="top" width="292" align="left"> <span style="font-size: 12px; font-family: Arial, Verdana, Helvetica, Sans-Serif; color: #000000;"> Dear Owasco Pc,<br /><br />Thank you for purchasing your vehicle from Union Park BMW. Your satisfaction is our responsibility and we hope to continue to earn your business. Please take a few minutes to help us deliver the best service by visiting our Customer Experience Survey site and answering a few quick questions.<br/><br/>Click here:
<a target="_blank" href="http://www.bmwcustomerexperience.com/survey.aspx?cid=gradgptsge4doz5bcehu1p19gr&l=en-US&sp=250122">Take the survey</a><br/><br/>Your overall satisfaction comments and rating (question 1 only) may be posted on our dealership's website for 90 days, to allow prospective customers to review our performance. Only your first name, the first letter of your last name, and hometown will be displayed. You have the option to use "BMW Owner" instead of your name. <br/><br/> <br /> <br /> Frank A. Ursomarso<br /> Dealer Principal<br /> Union Park BMW</span><br /> <br /> <br /> </td> <td width="10"> </td> <td width="196" align="left" style="height: 100%"> <img height="81" src="http://www.bmwcustomerexperience.com/templates/foresight/images/ourcommitment2.jpg" width="196" /> <table id="tblSideComment" cellpadding="6" cellspacing="0" height="100%" style="font-size: 11px; font-family: Arial, Verdana, Helvetica, Sans-Serif" width="100%"> <tr> <td bgcolor="#ffffff" valign="top" width="180" align="left"> <span style="font-size: 14px; font-weight: bold; font-family: Arial, Verdana, Helvetica, Sans-Serif;"> Our Commitment <br /> </span> <br /> <span style="color: #4c4c4c; font-size: 11px; font-family: Arial, Verdana, Helvetica, Sans-Serif;"> At Union Park BMW, your feedback matters. The link in this email connects you to our survey site. Once you fill in the survey and press the "Submit" button, your Sales Manager at Union Park BMW will receive your feedback. You can be assured he/she will not only read those comments, but will act on them to improve the process for your next visit. At Union Park BMW, your feedback does make a difference. Union Park BMW will also share your comments with BMW of North America. BMW of North America uses the information to improve your overall ownership experience. Visit <a href="http://www.bmwusa.com">www.bmwusa.com</a> and click on the privacy link to learn more about BMW of North America's Privacy Policy. </span> </td> </tr> </table> </td> <td width="10"> </td> </tr> <tr> <td colspan="5"> </td> </tr> </table> </td> </tr> <tr> <td> <table width="518" cellpadding="0" cellspacing="0"> <tr> <td> </td> </tr> <tr> <td> </td> </tr> <tr> <td> </td> </tr> <tr> <td width="10"> </td> <td style="font-size: 9px; color: #a9a9a9; font-family: Verdana, Arial, Helvetica, Sans-Serif;"> If you are having problems with the link, copy and paste the following address into your web browser: <a href="http://www.bmwcustomerexperience.com/survey.aspx?cid=gradgptsge4doz5bcehu1p19gr&l=en-US&sp=250122" style="color:#a9a9a9;text-decoration:none;">http://www.bmwcustomerexperience.com/survey.aspx?cid=gradgptsge4doz5bcehu1p19gr&l=en-US&sp=250122</a> </td> <td width="10"> </td> </tr> <tr> <td width="10"> </td> <td> <span style="font-size: 9px; color: #a9a9a9; font-family: Verdana, Arial, Helvetica, Sans-Serif"> If you no longer wish to receive surveys by email from us, click <a style="color:#a9a9a9;text-decoration:underline;" target="_blank" href="http://www.bmwcustomerexperience.com/surveyoptout.aspx?cid=gradgptsge4doz5bcehu1p19gr&l=en-US">here</a> to unsubscribe.<br /> <br /> </span> </td> <td width="10"> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr> <td> </td> </tr> </table><IMG SRC="http://smtp01.vitalinsightgroup.com:80/track?mailingid=40013310&messageid=40013310&databaseid=40013310&type=open&serial=1319407394&emailid=hbiden@rosemontseneca.com&userid=10366248&extra=&&&" WIDTH="1" HEIGHT="1" BORDER="0" />