EMAIL DETAILS

Sorry - was out, not near and computer so I didn't know your acct number or
I would have called and pretended I was you. Scott found out the tickets
went down in price so he voided the old ones halfway through and got new
ones. To be honest, wasn't a hugely significant difference, but he did save
you some money.

On Fri, Jun 18, 2010 at 10:04 PM, <hbiden@rosemontseneca.com> wrote:

> Sent on the Sprint® Now Network from my BlackBerry®
> ------------------------------
> *From: * "Scott Yeomans, CTC" <syeomans@exectravel.com>
> *Date: *Fri, 18 Jun 2010 21:51:50 -0400
> *To: *<hbiden@rosemontseneca.com>
> *Subject: *RE: Need help - American Express won't approve now...they need
> Hunter to call them...
>
> *Thank you..I will try to run the tickets in about 5 min…(or when I get
> home later)..I have to head out in a few, but can log on at home and run
> them from there if need be tonight or in the morning. Please email me back
> a plan B just in case (alt CC for the AmEx ones will use the Visa for the
> other 2 as indicated…3 on Am Ex)….if the AmEx doesn’t approve, but I think
> it will work since you have made contact with them. So for any
> inconvenience…was trying to cover every base here. Appreciate the help.*
>
> * *
>
> *Scott *
>
> * *
>
> * *
>
> *Scott Yeomans, CTC
> Manager of Training/Support services
> Executive Travel Associates
> *1333 New Hampshire Ave, NW
>
> Suite 701
> Washington, DC 20036
> United States
> *Telephone: *202-828-0030
> *Fax: *202-785-2566
> *Email: *syeomans@exectravel.com
> *Web: *www.exectravel.com
>
> Executive Travel Associates is a Hogg Robinson Group Company.
> The worldwide network that provides a range of corporate services
> which add real value to our clients' travel expenditure.
>
> Save a tree! Think about the environment! Don't print this e-mail unless
> it's really necessary.
>
> * *
>
> *From:* hbiden@rosemontseneca.com [mailto:hbiden@rosemontseneca.com]
> *Sent:* Friday, June 18, 2010 9:47 PM
> *To:* Scott Yeomans, CTC
> *Subject:* Re: Need help - American Express won't approve now...they need
> Hunter to call them...
>
>
>
> I called and they were working thru adjustments and reversals and my cell
> coverage went out. I will call again but I was on long enough to tell them
> exactly what you told me to say in email.
>
> Sent on the Sprint® Now Network from my BlackBerry®
> ------------------------------
>
> *From: *"Scott Yeomans, CTC" <syeomans@exectravel.com>
>
> *Date: *Fri, 18 Jun 2010 21:34:17 -0400
>
> *To: *<hbiden@rosemontseneca.com>
>
> *Subject: *RE: Need help - American Express won't approve now...they need
> Hunter to call them...
>
>
>
> *Getting VM..and the mail box is full…*
>
> * *
>
> *Am Ex advised that the charges from earlier in the week are valid
> reversals..$2,883.20, $5,112.20 2 X on Air France and 40.00 agency fee..all
> voided…….Either you have to call amEx and tell them these are valid
> reversals, then I can proceed (I have to issue the new tickets tonight)…or
> is there another card to use vs that AmEx ? You can call me on 202-828-0030
> and ask to be put on hold, I will see the call, but can’t get it, after
> hours gets it now…*
>
> * *
>
> * *
>
> *Scott Yeomans, CTC
> Manager of Training/Support services
> Executive Travel Associates
> *1333 New Hampshire Ave, NW
>
> Suite 701
> Washington, DC 20036
> United States
> *Telephone: *202-828-0030
> *Fax: *202-785-2566
> *Email: *syeomans@exectravel.com
> *Web: *www.exectravel.com
>
> Executive Travel Associates is a Hogg Robinson Group Company.
>
> The worldwide network that provides a range of corporate services
> which add real value to our clients' travel expenditure.
>
> Save a tree! Think about the environment! Don't print this e-mail
> unless it's really necessary.
>
> * *
>
> *From:* hbiden@rosemontseneca.com [mailto:hbiden@rosemontseneca.com]
> *Sent:* Friday, June 18, 2010 9:29 PM
> *To:* Scott Yeomans, CTC
> *Subject:* Re: Need help - American Express won't approve now...they need
> Hunter to call them...
>
>
>
> Scott- I am on 202-425-7795
>
> Sent on the Sprint® Now Network from my BlackBerry®
> ------------------------------
>
> *From: *"Scott Yeomans, CTC" <syeomans@exectravel.com>
>
> *Date: *Fri, 18 Jun 2010 20:13:40 -0400
>
> *To: *<kathleenbiden@mac.com>; Eric Schwerin<eschwerin@rosemontseneca.com>;
> Anne Marie Person<amperson@rosemontseneca.com>; <HBIDEN@ROSEMONTSENECA.COM
> >
>
> *Subject: *RE: Need help - American Express won't approve now...they need
> Hunter to call them...
>
>
>
> * *
>
>
>
> *How can I reach someone for help? I need to issue the tickets
> tonight…fares go up Sunday.*
>
> * *
>
> *I voided the 2 tickets from Wednesday, American Express has reversed the
> charges, but it talks about 24 - 48 hrs top process. Per American Express a
> call from Hunter will clear it up. Calling the number on the back of the
> card and talking to Am Ex will help. Is anyone around to reply? Will call
> and explain, or please call Am Ex and let me know asap….or can we use
> another card other than AmEx?*
>
> * *
>
> *Scott*
>
> * *
>
> * *
>
> *Scott Yeomans, CTC
> Manager of Training/Support services
> Executive Travel Associates
> *1333 New Hampshire Ave, NW
>
> Suite 701
> Washington, DC 20036
> United States
> *Telephone: *202-828-0030
> *Fax: *202-785-2566
> *Email: *syeomans@exectravel.com
> *Web: *www.exectravel.com
>
> Executive Travel Associates is a Hogg Robinson Group Company.
>
> The worldwide network that provides a range of corporate services
> which add real value to our clients' travel expenditure.
>
> Save a tree! Think about the environment! Don't print this e-mail
> unless it's really necessary.
>
>
>


--
Eric D. Schwerin
Rosemont Seneca Partners
(202) 333-1880
eschwerin@rosemontseneca.co