EMAIL DETAILS

Eric D. Schwerin
eschwerin@rosemontseneca.com

Sent from my iPhone

Begin forwarded message:

*From:* AT&T Post Call Notification <
att_post_call.966713755@csiclarifydl.att-mail.com>
*Date:* September 11, 2016 at 10:19:38 AM EDT
*To:* EDS@RSPDC.COM <EDS@rspdc.com>
*Subject:* *AT&T Post Call Notification Summary of Change(s) to Your
Account*

PostCall Notfications from Clarify


OWASCO PC
Wireless Number: (202) 422-8346

Thank you for using AT&T!

It was my pleasure to help you today. Below is a summary of our discussion:

- Below is a confirmation of the international feature we added or changed.
If we discussed any specific countries, we have included the international
long distance and roaming rates for those countries.

Wireless Number(s): 2025529396
2023164401
2024228346
Feature Name:Silver 60.00 300MB Data, Unlimited Messaging, Voice billed at
.50 per min. 09/11/2016 - 10/10/2016

If you changed from an expired/grandfathered feature to a current feature,
the expired/grandfathered feature is no longer available and cannot be
provisioned again.
To troubleshoot while roaming, call International Wireless Care at
+1-916-843-4685. This call is free from the wireless phone while traveling
internationally. There is a charge if the call is from a wired phone;
however the IC obtains a call back number and will call you back in order
to minimize costs to you.
Note: On most devices, the + sign may be input by pressing and holding the
0 (zero) key. For BlackBerry, use the 'SYM' key and the + symbol.

If you are traveling on a cruise ship, calls placed or received from the
cruise ship are not discounted. See http://www.wireless.att.com/travelguide
for our cruise ship list and rates.

International Roaming References:

Discounted International Voice and Data Packages -
http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp
International Long Distance Rates and Dialing Codes -
http://www.wireless.att.com/learn/international/long-distance/in-the-us.jsp

International Roaming Rates -
http://www.wireless.att.com/learn/international/roaming/international-roaming.jsp

Traveling to multiple countries, use our AT&T Travel Guide -
http://www.wireless.att.com/travelguide
International Dialing Tips -
http://www.wireless.att.com/learn/en_US/pdf/intl-reference-guide.pdf
Frequently Asked Questions -
http://www.wireless.att.com/learn/international/roaming/faq.jsp?wtSlotClick=1-0044ID-0-

Your monthly service charges associated with any international features are
prorated in either advance or arrears billing. Note: If you have advanced
billing, the next invoice shows two charges: one prorated and one for the
full monthly recurring charge (MRC).

Unlimited and domestic plans do not apply overseas. Only international
voice and data rate plans apply overseas.

International roaming usage may be delayed up to 60 days before appearing
in your invoice due to reporting between carriers.

Text messages sent from the U.S. to an international number are just
twenty-five cents and picture/video messages are fifty cents.

Text messages sent while outside the U.S. are billed at fifty cents per
message sent. Picture and video messages are billed at $1.30 per message
sent.

Receiving any type of message from an international number or while
traveling internationally is billed at the domestic pay-per-use rate or
deducted from your messaging package.

Messages received from international phone numbers bill at domestic PPU or
package rates.

NOTE: For detailed information on International Messaging package pricing,
please refer to:
http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp#messaging
.

When roaming internationally, if your device is turned on and you are
registered on a foreign carrier's network, calls that you do not answer and
are forwarded to the AT&T voicemail system are charged as an international
roaming call and are billed at the international per minute rate.

In addition, the foreign carrier's routing of that call to the AT&T
voicemail system may generate an international roaming charge for an
outgoing call from your device's location back to the U.S. These charges
are incurred even if the caller disconnects from the AT&T voicemail system
without leaving a message. When checking voicemail from your device, you
will be charged the international per minute roaming rate for the duration
of the call.

Note: Visual Voicemail used while roaming internationally will be charged
normal data rates against the customer's data plan.

If we can help you further, please refer to http://www.att.com/biz or call
us at 1-800-331-0500.

Sincerely,

Ronnie S.
Business Mobility Solutions Center
1-800-331-0500

Authorized users who have access to Premier Online Care (POC) can change
rate plans, add or remove features and reinstate wireless service after
voluntary suspension. Make these account changes today! Login at:
https://www.wireless.att.com/businesscare/login. Authorized users of
Premier may include your company's Telecom Manager, Billing Account Number
Administrators and/or authorized Corporate Responsibility Users. To learn
more about Premier or Premier Online Store go to:
http://www.wireless.att.com/businesscenter/premier. Interested in having an
AT&T Premier Enterprise Portal for your business? Contact your sales team
for assistance.

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