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Hello from Amazon.com,

Your credit/debit card payment for a subscription to the Kindle edition of The New York Times was declined.

A charge can be declined for a variety of reasons, some of which may not be related to the validity of your credit card. In many cases you simply need to update the expiration date or billing address; or if you have changed your method of payment recently, you need to make sure that it matches what is on record for your Kindle account. For more information on why the charge has been declined, please contact the bank that issued your card.

Please follow these simple steps to update the payment information for your Kindle Subscription:

1. Visit Manage Your Kindle Subscriptions at http://www.amazon.com/manageyourkindlesubscriptions

2. Click on "change payment" under the "Payment" heading for your subscription.

3. Log in using the Amazon.com account that you used to purchase Kindle content.

4. Update the expiration date or choose an alternate preferred payment method as needed.

We hope that you are able to resolve this issue properly. We appreciate your business and look forward to serving you again in the near future.

If you have any questions, please visit http://www.amazon.com/kindlesupport or contact our Kindle customer service team at 1-866-321-8851.

Best regards,
The Amazon Kindle Team

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