[Boll and Branch] Re: Order #4640965

SUBJECT:

PRI: NORMAL

FROM:

H

help@bollandbranch.com

DATE:

2015-10-31 17:24:54

MSG_ID:

<NEXRWEM75J_5634f96685f77_7f483fd80d6cd32c11938a_sprut@zendesk.com>

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TO:

R

Robert Biden <rhbdc@icloud.com>

CONTENT: TEXT: YES | HTML: YES

PROCESSED

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Your request (9077) has been updated. To add additional comments, reply to this email.
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Boll and Branch Customer Support, Oct 31, 10:19

Hello Robert,

Good morning from Boll and Branch Customer Support!

As requested, I have reviewed your recent order #464095. We are unable to make any adjustments to billing details after an order has been placed. However, I see that everything was processed correctly and your order has shipped! I have provided your tracking details below, for your convenience.

Shipped via FEDEX
Tracking code: 642189976570

I apologize I was unable to make the requested adjustments to your order before it shipped. If you would like to order a King - Banded Duvet Cover please place another order for that product. Please feel free to reach out with any further questions. We are always happy to hear from you and more than happy to help. Have a fun and safe Halloween!

Warm Regards,

Tabitha

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Robert Biden, Oct 30, 08:54

I put in wrong billing address for my order and also wanted to add banded duvet cover for King bed.

Robert Hunter Biden
billing address:
1010 Wisconsin Av. NW
Washington DC 20007

Sent from my iPhone

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This email is a service from Boll and Branch.


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