EMAIL DETAILS

========================================================================

============== THIS IS AN AUTOMATED MESSAGE, DO NOT REPLY ==============

========================================================================


Hi ROBERT,


Unfortunately, your payment failed, but don’t worry, we didn’t deduct any money from your card.


== Here are your order details: ==

- Microsoft account: live:rhbdc_1


- Total amount: $10.00


- Transaction date: Dec 8, 2018


- Order number: 8087000006430201706


- Order status: Refused


== Why was my payment refused? ==


Reasons for your card payment failing can be:

1. You entered the wrong details. Make sure you have the correct details and try again.

2. You didn't have enough money on your card. Make sure you have enough money before you try again.

3. You might be using an anonymous proxy or proxy server to access the internet, which we don't allow during the purchase process.

4. Skype is always doing its best to protect you from any kind of fraud. Sometimes this can cause perfectly legitimate purchases to be refused.

== What can I do? ==


We recommend using PayPal, the fast and easy way to pay online. Although you cannot use this card to purchase Skype products directly, you can still use it as a funding source for a PayPal account.


You can also try and use another card or one of our other payment methods such as Skrill, one-off bank transfer or retail vouchers. View the different ways to pay - https://api.skype.com/tracking/emails/click?m=7131000038896132996&go=waystopay&x=intcmp%3DT_2-_-P-_-081218-_-waystopay
for Skype products.


Skype


== Getting help with Microsoft ==


To contact us, visit our help section - https://api.skype.com/tracking/emails/click?m=7131000038896132996&go=help&x=intcmp%3DT_2-_-P-_-081218-_-help
on skype.com. You can also visit our forums - https://api.skype.com/tracking/emails/click?m=7131000038896132996&go=community&x=intcmp%3DT_2-_-P-_-081218-_-community
.


========================================================================

========================= PROTECT YOUR PASSWORD ========================

========================================================================


Skype staff will NEVER ask you for your password via email. The only places you are asked for your password are when you sign into Microsoft or on our website if you want to buy something or check your account. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser begins exactly like this https://secure.skype.com. It should also show a little padlock symbol to indicate the secure connection.