Important Notice - Payment Platform Change

SUBJECT:
PRI: NORMAL
FROM:
S
swindellr@sidwell.edu
DATE:
2018-02-02 18:17:05
MSG_ID:
<MAILrB81p9vZs0Rs0tG0009b927@mail.pcrsoft.com>
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</style></head><body><div><strong><span style="font-size: 5.5pt; font-family: 'Times New Roman', serif;"></span></strong>
<strong>Dear Kathleen and Hunter Biden,</strong><br />
<br />
This notice is for families that plan to utilize the 70/30 or 10 month payment plan option in the 2018-2019 school year, and you may receive one of these e-mails for each child enrolled. AES, our current payment platform provider, was acquired by Tuition Management Systems (“TMS”) in December 2017. TMS has been serving schools nationwide for over 30 years in both the K12 and Higher Education segments for payment plans, tuition billing, online payment and more. We have been working with the TMS team on this transition and are ready to move forward for the 2018-2019 school year.<br />
<br />
<strong>THE FOLLOWING WILL BE NEEDED WHEN REGISTERING WITH TMS FOR THE 1ST TIME:</strong></div>
<div> </div>
<div><strong><span style="white-space: pre;"> </span>Your family's Master ID: <span style="color: #c00000;">16968</span></strong> </div>
<div><span style="white-space: pre;"> </span>The above ID # is your family's actual Master ID, not an example. You use the ID in step 5 when they ask for the "School Family ID" </div>
<div> </div>
<div><strong><span style="white-space: pre;"> </span>If utilizing the auto ACH feature you need the following:</strong></div>
<div><span style="white-space: pre;"> </span>1) Bank Routing #, TMS shows you how to identify the routing number on a check</div>
<div><span style="white-space: pre;"> </span>2) Bank Account #, TMS shows you how to identify the account number on a check</div>
<div> </div>
<div><strong><span style="white-space: pre;"> </span>If utilizing the Credit Card option, for which there is a 2.99% convenience fee, you need the following:</strong></div>
<div><span style="white-space: pre;"> </span>A Visa/Master Card/American Express/Discover Credit Card</div>
<div> </div>
<div><strong><span style="color: #c00000;"><span style="white-space: pre;"> </span>***When calculating your total budget, please remember to deduct the enrollment deposit or other payments you or others may be making <span style="white-space: pre;"> </span>using the "Other" option under the "Deductions" header.*** </span></strong></div>
<div><strong><span style="color: #c00000;"> </span></strong></div>
<div>
<strong>For those of you who are familiar with our program listed below are things that remain the same as well as some changes:</strong><br />
<br />
<strong>REMAINING THE SAME:</strong><br />
<br />
<span style="white-space: pre;"> </span>• All charges and fees associated with using the payment platform<br />
<br />
<span style="white-space: pre;"> </span>• Enrollment is still available online or by phone (instructions included in annual brochures)<br />
<br />
<span style="white-space: pre;"> </span>• All plan offerings and due dates are the same<br />
<br />
<span style="white-space: pre;"> </span>• All payment methods (Automatic ACH Debits, Credit Cards w/convenience fee) remain the same<br />
<br />
<span style="white-space: pre;"> </span>• Early enrollment discount $200 <br />
<br />
<strong>CHANGING:</strong><br />
<br />
<span style="white-space: pre;"> </span>• ALL families will need to enroll in the payment plan for the 2018-2019 school year as if it were their initial enrollment. This is an important step <span style="white-space: pre;"> </span>to ensure accuracy and security within the TMS system. You can enroll online at Sidwell.afford.com or by contacting TMS at 1-800-722-4867<br />
<br />
<span style="white-space: pre;"> </span>• <span style="color: #c00000;"> Families can access TMS by going directly to sidwell.afford.com or through a link on SFS' parent portal by going to www.sidwell.edu, logging into the Parent Portal, clicking Tuition Payment Plans in the All-School navigation, and then clicking the link to TMS payment plan. </span></div>
<div> </div>
<div><span style="white-space: pre;"> </span>• Access to live TMS customer service has been extended to M-F 8am to 10pm EST toll free at 1-800-722-4867</div>
<div> </div>
<div> <span style="white-space: pre;"> </span>• 24/7 Online access to your payment plan account at Sidwell.afford.com to manage demographic information, make payments, and more.<br />
<br />
We are hopeful that this transition will cause minimal disruption. Additionally we believe that some of the additional service options and extended hours will be helpful to many of our families. We look forward to beginning preparations for the 2018-2019 school year.<br />
<br />
If you have any questions regarding these changes, please contact TMS 1-800-722-4867.</div><img style="width: 5px; height: 5px" src="https://webapps.pcrsoft.com/Campus/Common/Service.aspx?nid=611109&scn=Sidwell"></img></body></html>
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