EMAIL DETAILS

I paid $1k toward this balance (new balance is around $7k). But I had to pretend I was KBB - do you have any other info on this account? And since I had to pretend to be her, is this balance really yours? Or might it be hers? There are no records of it from Joan.

-- Katie

Begin forwarded message:

From: Katie Dodge Home <katielbdodge@gmail.com>
Date: March 29, 2018 at 2:26:51 PM EDT
To: dodgekatie13@gmail.com
Subject: Fwd: Bank of America: Important Account Servicing Information


Begin forwarded message:

From: Robert Biden <rhbdc@icloud.com>
Date: March 28, 2018 at 4:30:10 PM EDT
To: katielbdodge@gmail.com
Subject: Fwd: Bank of America: Important Account Servicing Information


Sent from my iPhone

Begin forwarded message:

> From: Bank of America <assist@customerassist.bankofamerica.com>
> Date: March 28, 2018 at 10:29:11 AM EDT
> To: rhbdc@icloud.com
> Subject: Bank of America: Important Account Servicing Information
> Reply-To: Bank of America <reply-febc1c777061037e-147_HTML-698544453-83995-111@customerassist.bankofamerica.com>
>
>
>
> Account Notification
>
> R HUNTER BIDEN:
> Your account ending in 2975 is past due. Please make your payment at your earliest opportunity.
> If you've already made your Current Payment Due, thank you. If not, you can make your payment using Online Banking.
>
> To schedule a payment online
>
> Sign in to Online Banking.
> Select your account number under Pay This Card, then select Make Payment or Make Transfer. (These features may appear differently when using Mobile Banking).
> What you need to know
> We understand that special circumstances can affect our customers' ability to meet their financial obligations. We've updated our website with additional features to help you manage your finances in an efficient, safe and secure manner. In addition to allowing you to make payments, our website now offers educational topics and support to help customers manage their finances.
>
> If you'd like to explore these options, please follow these steps:
>
> Sign in to Online Banking.
> Click the Help & Support tab on the top right menu and click the Credit cards section to show more options.
> Under the Credit cards section and Account management on the right, click Customer credit assistance.
> To explore available options, click Get Assistance on the right.
> To chat with us, click Talk to a Specialist on the right.
> We appreciate the opportunity to serve your financial needs.
>
>
> This is an attempt to collect a debt and any information obtained will be used for that purpose. This account is issued and administered by Bank of America, N.A. Correspondence may be mailed to Bank of America, PO Box 982236, El Paso, TX 79998-2236. Payments can be mailed to Bank of America, PO Box 15019, Wilmington, DE 19850-5019.
>
> This is a service email from Bank of America. Please note that you may receive service emails in accordance with your Bank of America service agreements, whether or not you elect to receive promotional email.
>
> Read our Privacy Notice: www.bankofamerica.com/privacy/consumer-privacy-notice.go
>
> Please don't reply directly to this automatically generated email message.
>
> Bank of America Email, NC1-028-09-01, 150 N College St., Charlotte, NC 28255
>
> Bank of America, N.A. Member FDIC. Equal Housing Lender:
> www.bankofamerica.com/help/equalhousing.cfm
> ©2017 Bank of America Corporation. All rights reserved.
> This email was sent to: rhbdc@icloud.com
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