EMAIL DETAILS

NEW SEARCH
SUBJECT:
24/7 customer support is a tap away
PRI: NORMAL
FROM:
noreply@uber.com
DATE:
2018-12-09 23:13:11
MSG_ID:
<KHVPciRwSnGXysw70h5sVA@ismtpd0012p1iad2.sendgrid.net>
RECIPIENTS:
TO:
rhbdc@icloud.com
CONTENT: TEXT: YES | HTML: NO
PROCESSED
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<span data-blockuuid="f1c56b18-042a-491f-a715-fa3be5733611" style="display: none; max-height: 0px; font-size: 0px; overflow: hidden; mso-hide: all;">
Here’s how to reach support if you have a question.
</span>

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<tbody><tr>
<td style="padding-bottom: 40px; direction: ltr; text-align: left;">
<img src="https://s3.amazonaws.com/uber-static/emails/2017/01/wc_uber_logo.png" width="69" height="" style="-ms-interpolation-mode: bicubic; clear: both; display: block; height: auto; max-width: 69px; outline: none; text-decoration: none; width: 100%;" border="0" alt="">
</td>
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<td class="h3 h2_h3 white" style="color: rgb(255, 255, 255); font-family: 'UberMove-Medium', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 34px; line-height: 40px; padding-bottom: 12px; padding-right: 10%; padding-top: 7px; direction: ltr; text-align: left;">
24/7 customer support is a tap away
</td>
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</td>
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<!--[if (gte mso 9)|(IE)]>
</td>
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<tbody><tr>
<td class="h3" style="color: rgb(0, 0, 0); font-family: 'UberMove-Medium', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 34px; line-height: 40px; padding-bottom: 18px; padding-top: 7px; direction: ltr; text-align: left;">
Here's how to reach out for help:
</td>
</tr>
<tr>
<td style="padding-bottom: 30px; direction: ltr; text-align: left;">

<!-- list miketam -->
<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;">
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<td class="" align="left" style="direction: ltr; text-align: left;">


<table border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" class="">
<tbody><tr>
<td class="h3" width="40" valign="top" style="color: rgb(0, 0, 0); font-family: 'UberMove-Medium', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 34px; line-height: 40px; padding-bottom: 7px; padding-top: 7px; direction: ltr; text-align: left;">1</td>
<td class="p1" valign="middle" style="color: rgb(0, 0, 0); font-family: 'UberMoveText-Regular', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 20px; line-height: 26px; padding-bottom: 7px; padding-top: 7px; direction: ltr; text-align: left;"><p>Open the Uber app.</p>
</td>
</tr>
</tbody></table>

<table border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" class="">
<tbody><tr>
<td class="h3" width="40" valign="top" style="color: rgb(0, 0, 0); font-family: 'UberMove-Medium', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 34px; line-height: 40px; padding-bottom: 7px; padding-top: 7px; direction: ltr; text-align: left;">2</td>
<td class="p1" valign="middle" style="color: rgb(0, 0, 0); font-family: 'UberMoveText-Regular', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 20px; line-height: 26px; padding-bottom: 7px; padding-top: 7px; direction: ltr; text-align: left;"><p>Tap <strong>Help</strong> in the main menu.</p>
</td>
</tr>
</tbody></table>


<table border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" class="">
<tbody><tr>
<td class="h3" width="40" valign="top" style="color: rgb(0, 0, 0); font-family: 'UberMove-Medium', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 34px; line-height: 40px; padding-bottom: 7px; padding-top: 7px; direction: ltr; text-align: left;">3</td>
<td class="p1" valign="middle" style="color: rgb(0, 0, 0); font-family: 'UberMoveText-Regular', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 20px; line-height: 26px; padding-bottom: 7px; padding-top: 7px; direction: ltr; text-align: left;"><p>Select the issue you are asking about or explore commonly asked questions from riders like you.</p>
</td>
</tr>
</tbody></table>


</td>
</tr>
</tbody></table>
<!-- close list -->

</td>
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<td style="direction: ltr; text-align: left; padding-bottom: 15px;">
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<![endif]-->
<div class="btn cta desktopContent" style="font-family: 'UberMove-Bold', 'HelveticaNeue-Bold', 'Helvetica Neue Bold', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px;"> <a href="http://email.uber.com/wf/click?upn=u0Vt-2FupzkGFX9ZvjAvAP-2B8IasLwDQMjY01Zx-2Fo0Phk1j5ag7-2BhPGj7yeH7YlqWvi_WSe0z-2F5OLgOaZUJhZVR6d3a2lDFT3UOv-2B9ZkB-2BR-2BGitwrFSMt50AlHH7kgKvQyY3sK8HmF5iq4k7UbFD8mIZfRBmBz1oLpFvsoE5ey6-2FegrlpbnqBLi5szap2NalUf8Xe4fFLHihol-2Bbg-2B8fQVOQm2S1Ei690ap0rzAhYuvZnztoDeH0clR0E3HZ-2FyhJhBBkbzRXggN6oXA5N9j5h1X7lhUwkyLWN-2BERhbza3RwhJqwPp7FnuP75xEc-2BF0gz1g-2BuSkIZpEbSIoliI5Map-2BmoBjSDFjmJbceY2KM1LfBTVv6v9mgd3Sl4d2sVwUsdbbjJiRuk6Q0kqwmWTjzneX8scD2Z-2FTI4ljN9GuXPXnRJ4wgBnIdLZ-2BXmMSZCshpVupGkDjdxgsZnrFEnyJx0HucL18PcEDSdbxe83843HpRBp5WNcsUeUMW5jRXzlRxSm40LZHQuqAexW341GjTytl7QjNU5wYD17gaiKNsqXLFSKQSnhnIxv-2BBomawtQLDCCVvN-2BzBBGrFZeQjDg0DclkAb8U1Y01o-2B0-2FF5eLfiC3y2o9M-3D" style="background-color: #266ef1; border-color: #266ef1; border-radius: 0px; border-style: solid; border-width: 13px 16px; color: #ffffff; display: inline-block; letter-spacing: 1px; max-width: 300px; min-width: 100px; text-align: center; text-decoration: none; transition: all 0.2s ease-in;"><span style="float:left;text-align:left;">Visit customer support</span>
<!--[if !mso]><!-- --><span style="float:right;padding-top:3px; display:inline-block;"> <img src="https://s3.amazonaws.com/uber-static/emails/2018/global/arrows/arrow2_white_left.png" width="13" height="12" style="-ms-interpolation-mode: bicubic; Margin-left: 7px; border: none; clear: both; display: block; margin-top: 2px; max-width: 100%; outline: none; text-decoration: none;" alt="" class=""></span>
<!--<![endif]-->
</a> </div>


<div class="btn cta mobileContent" style="font-family: 'UberMove-Bold', 'HelveticaNeue-Bold', 'Helvetica Neue Bold', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px;mso-hide:all;display:none;max-height:0px;overflow:hidden;"> <a href="http://email.uber.com/wf/click?upn=u0Vt-2FupzkGFX9ZvjAvAP-2B3yXi5b5ZNGrwNd7-2FszyhKofGEf8znH45PZuEnDSRlF9_WSe0z-2F5OLgOaZUJhZVR6d3a2lDFT3UOv-2B9ZkB-2BR-2BGitwrFSMt50AlHH7kgKvQyY3sK8HmF5iq4k7UbFD8mIZfRBmBz1oLpFvsoE5ey6-2FegrlpbnqBLi5szap2NalUf8Xe4fFLHihol-2Bbg-2B8fQVOQm2S1Ei690ap0rzAhYuvZnztoDeH0clR0E3HZ-2FyhJhBBkbzRXggN6oXA5N9j5h1X7lhUwkyLWN-2BERhbza3RwhJqwPp7FnuP75xEc-2BF0gz1g-2BuSkIZpEbSIoliI5Map-2BmoBjSDFjmJbceY2KM1LfBTVv6v9mgd3Sl4d2sVwUsdbbjJiRuk6Q0kqwmWTjzneX8scDoAj07S4QmEja8Zw0CJumrSYiMNQr4xlG-2BI5L3w5ICQNdX4oUqBi6ofbpX6Qolb7sLSoQRlyDovUeVlSz3qDgcACJRWmM9yV7pk8D0jBjO0NtG-2B2DRL7Y72zeYSuXeLdZSif7EHKnfqHcsJ5NGzvH8TL0gRHVZSzsuCRyaNZH2bCG17kt7lwgRZQORr-2FcrzD-2FXQFlt3D9-2BhC-2FnkloPeIwQ-3D" style="background-color: #266ef1; border-color: #266ef1; border-radius: 0px; border-style: solid; border-width: 13px 16px; color: #ffffff; display: inline-block; letter-spacing: 1px; max-width: 300px; min-width: 100px; text-align: center; text-decoration: none; transition: all 0.2s ease-in;"><span style="float:left;text-align:left;">Visit customer support</span>
<!--[if !mso]><!-- --><span style="float:right;padding-top:3px; display:inline-block;"> <img src="https://s3.amazonaws.com/uber-static/emails/2018/global/arrows/arrow2_white_left.png" width="13" height="12" style="-ms-interpolation-mode: bicubic; Margin-left: 7px; border: none; clear: both; display: block; margin-top: 2px; max-width: 100%; outline: none; text-decoration: none;" alt="" class=""></span>
<!--<![endif]-->
</a> </div>


<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
</td>
</tr>

<tr>
<td class="p2" style="color: rgb(0, 0, 0); font-family: 'UberMoveText-Regular', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 16px; line-height: 22px; padding-bottom: 7px; padding-top: 7px; direction: ltr; text-align: left;">
<p>You can use help.uber.com as a support resource.</p>

</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->

</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
<!-- close how -->


<!-- faq -->
<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;">
<tbody><tr>
<td class="outsidegutter" align="left" bgcolor="#F3F8FF" style="padding: 0px 14px 0px 14px; direction: ltr; text-align: left;">
<table border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" class="">
<tbody><tr>
<td style="direction: ltr; text-align: left;">

<!-- faq content -->
<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;">
<tbody><tr>
<td class="" align="left" style="direction: ltr; text-align: left;">
<table border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" class="">
<tbody><tr>
<td style="direction: ltr; text-align: left;">


<!--[if (gte mso 9)|(IE)]>
<table width="56" align="left" cellpadding="0" cellspacing="0" border="0">
<tr>
<td>
<![endif]-->
<table border="0" cellpadding="0" cellspacing="0" class="t1of12 layout" align="left" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 56px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;">
<tbody><tr>
<td style="font-size: 1px; height: 1px; line-height: 1px; padding-left: 0px !important; padding-right: 0px !important; direction: ltr; text-align: left;">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="left" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; table-layout: fixed; width: 100%;">
<tbody><tr>
<td style="direction: ltr; text-align: left;"> </td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
<!--[if mso]></td>
<td valign="top">
<![endif]-->


<!--[if (gte mso 9)|(IE)]>
<table width="610" align="left" cellpadding="0" cellspacing="0" border="0">
<tr>
<td>
<![endif]-->
<table border="0" cellpadding="0" cellspacing="0" class="t11of12" align="left" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 610px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;">
<tbody><tr>
<td style="padding: 35px 12px 15px 12px; direction: ltr; text-align: left;">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="left" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; table-layout: fixed; width: 100%;">
<tbody><tr>
<td class="p1" style="color: rgb(0, 0, 0); font-family: 'UberMoveText-Regular', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 20px; line-height: 26px; padding-bottom: 7px; padding-top: 7px; direction: ltr; text-align: left;">

<!-- 11of12_content -->
<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;">
<tbody><tr>
<td class="" align="left" style="direction: ltr; text-align: left;">
<table border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" class="">
<tbody><tr>
<td style="direction: ltr; text-align: left;">

<!-- faq_header -->
<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;">
<tbody><tr>
<td class="" align="left" style="direction: ltr; text-align: left;">
<table border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" class="">
<tbody><tr>
<td style="direction: ltr; text-align: left;">

<!--[if (gte mso 9)|(IE)]>
<table width="561" align="left" cellpadding="0" cellspacing="0" border="0">
<tr>
<td>
<![endif]-->
<table border="0" cellpadding="0" cellspacing="0" class="t9of12 layout" align="left" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 561px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;">
<tbody><tr>
<td style="font-size: 1px; height: 1px; line-height: 1px; padding-left: 0px !important; padding-right: 0px !important; direction: ltr; text-align: left;">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="left" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; table-layout: fixed; width: 100%;">
<tbody><tr>
<td class="h2 black" style="color: rgb(0, 0, 0); font-family: 'UberMove-Medium', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 44px; line-height: 50px; padding-bottom: 20px; padding-top: 7px; direction: ltr; text-align: left;">
FAQ
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->

</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
<!-- close faq_header -->
</td>
</tr>

<tr>
<td style="direction: ltr; text-align: left;">

<!--[if (gte mso 9)|(IE)]>
<table width="560" align="left" cellpadding="0" cellspacing="0" border="0">
<tr>
<td>
<![endif]-->
<table border="0" cellpadding="0" cellspacing="0" class="t10of12 layout" align="left" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 560px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;">
<tbody><tr>
<td style="font-size: 1px; height: 1px; line-height: 1px; padding-left: 0px !important; padding-right: 0px !important; direction: ltr; text-align: left;">
<table border="0" cellpadding="0" cellspacing="0" width="100%" align="left" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; table-layout: fixed; width: 100%;">
<tbody><tr>
<td style="direction: ltr; text-align: left;">


<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;"><tr><td style="padding-top: 15px; padding-bottom: 15px;">
<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;"><tr><td style="border-top: 2px solid #266EF1;"> </td></tr></table>
</td></tr></table>


<!-- V2: Payment Issue (if rider hasn’t added payment) -->

<!-- Q1 -->

<style>@media screen and (max-width:3000px) {input[type=checkbox]:not(:checked) ~ .content{max-height:0;overflow:hidden;transition:max-height .4s ease-out}label:before{ right:0px!important}label:after{ right:20px!important}input[type=checkbox]{position:absolute;top:0;left:0;opacity:0}label{cursor:pointer;position:relative;display:block;padding-left:0}.label-b1:before{content:"";background:url("https://s3.amazonaws.com/uber-static/emails/2017/01/wc_e3_expand.png") no-repeat; background-size: 19px 12px; position:absolute;width:11px;height:11px;background-size:cover;top:20px}input[type=checkbox]:checked ~ .label-b1:before{content:"";background:url("https://s3.amazonaws.com/uber-static/emails/2017/01/wc_e3_collapse.png") no-repeat; background-size: 19px 12px; position:absolute;width:11px;height:11px;background-size:cover;top:20px}input[type=checkbox]:checked ~ .content{max-height:1000px}.topp{padding-top:15px!important;}}.hide-input{display:none}</style><div style="max-width:700px;">
<!--[if !mso]>
<!-- -->
<input type="checkbox" checked="" id="content-b1" class="hide-input inputDropdown" style="display: none; max-height: 0px; mso-hide: all; overflow: hidden;">
<!--<![endif]-->
<label for="content-b1" class="label-b1" style="-outlook-checkbox-fix:1"> <table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;"> <tbody><tr> <td style="direction: ltr; text-align: left;">
<!--[if (gte mso 9)|(IE)]>
<table width="536" align="left" cellpadding="0" cellspacing="0" border="0"> <tr> <td>
<![endif]-->


<table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 536px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" align="left"> <tbody><tr> <td class="p2" style="color: rgb(89, 89, 89); font-family: 'UberMove-Medium', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 24px; line-height: 30px; padding: 7px 20px 7px 0px; text-align: left; direction: ltr;" contenteditable="false" id="m1">
How do I update my payment method? </td> </tr> </tbody></table>
<!--[if (gte mso 9)|(IE)]>
</td> </tr> </table>
<![endif]-->
</td> </tr> </tbody></table> </label> <div class="content" style="">

<table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 672px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" data-blockuuid="61a74ec7-816a-4ca0-993a-01484882d428"> <tbody><tr> <td class="p2" style="color: rgb(137, 137, 137); font-family: 'UberMoveText-Regular', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 16px; line-height: 22px; padding: 7px 0px 7px 0px; direction: ltr; text-align: left;" id="divBody" contenteditable="false">

<p>To modify your payment method, tap the menu icon in the top left corner of your app, then tap <strong>Payment</strong>. From there, you can add a new payment method or edit or delete an existing one.<br />
<br />
<a style="color:#266ef1; text-decoration: none;" href="http://email.uber.com/wf/click?upn=u0Vt-2FupzkGFX9ZvjAvAP-2B4-2FSeRJcgtSkDSKsA3MsvAGRaRoXEOocUH5Zfj6887vUCDKjFGxvhCM-2B7owxvOszGPST5aT3KbYvMVAocbg8HpE-3D_WSe0z-2F5OLgOaZUJhZVR6d3a2lDFT3UOv-2B9ZkB-2BR-2BGitwrFSMt50AlHH7kgKvQyY3sK8HmF5iq4k7UbFD8mIZfRBmBz1oLpFvsoE5ey6-2FegrlpbnqBLi5szap2NalUf8Xe4fFLHihol-2Bbg-2B8fQVOQm2S1Ei690ap0rzAhYuvZnztoDeH0clR0E3HZ-2FyhJhBBkbzRXggN6oXA5N9j5h1X7lhUwkyLWN-2BERhbza3RwhJqwPp7FnuP75xEc-2BF0gz1g-2BuSkIZpEbSIoliI5Map-2BmoBjSDFjmJbceY2KM1LfBTVv6v9mgd3Sl4d2sVwUsdbbjJiRuk6Q0kqwmWTjzneX8scEhZVumSssnnHyNPP5FmXKRQc8QIgr-2F5KS7q6HozotEbhY8DQNt5LB9Pj3AoZeXPhpAlB5KDa-2F5vkinK-2FlaeuhUgPLqk-2FgJ4PCAadxMP9UStbggdrSZ-2FS5RkW6oYyFGyTMsZ9MJJDEyh5BbhoA7HXYfUUEPaI-2BRS9MiUTHQpmsTEBp2DU28KTd7A2qzeGVFVwRuQNEkg6Y4k-2FA7BvLqdVB4-3D">Learn more ❯</a></p>


</td> </tr> </tbody></table> </div> </div>
<!-- Q1 close -->


<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;"><tr><td style="padding-top: 15px; padding-bottom: 15px;">
<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;"><tr><td style="border-top: 2px solid #266EF1;"> </td></tr></table>
</td></tr></table>


<!-- Q2 -->
<style>@media screen and (max-width:3000px) {input[type=checkbox]:not(:checked) ~ .content{max-height:0;overflow:hidden;transition:max-height .4s ease-out}label:before{ right:0px!important}label:after{ right:20px!important}input[type=checkbox]{position:absolute;top:0;left:0;opacity:0}label{cursor:pointer;position:relative;display:block;padding-left:0}.label-b2:before{content:"";background:url("https://s3.amazonaws.com/uber-static/emails/2017/01/wc_e3_expand.png") no-repeat; background-size: 19px 12px;position:absolute;width:11px;height:11px;background-size:cover;top:20px}input[type=checkbox]:checked ~ .label-b2:before{content:"";background:url("https://s3.amazonaws.com/uber-static/emails/2017/01/wc_e3_collapse.png") no-repeat; background-size: 19px 12px; position:absolute;width:11px;height:11px;background-size:cover;top:20px}input[type=checkbox]:checked ~ .content{max-height:1000px}.topp{padding-top:15px!important;}}.hide-input{display:none}</style><div style="max-width:700px;">
<!--[if !mso]><!-- -->
<input type="checkbox" id="content-b2" class="hide-input inputDropdown" style="display: none; max-height: 0px; mso-hide: all; overflow: hidden;">
<!--<![endif]-->
<label for="content-b2" class="label-b2" style="-outlook-checkbox-fix:1">

<table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;"> <tbody><tr> <td style="direction: ltr; text-align: left;">
<!--[if (gte mso 9)|(IE)]>
<table width="536" align="left" cellpadding="0" cellspacing="0" border="0">
<tr> <td>
<![endif]-->


<table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 536px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" align="left"> <tbody><tr> <td class="h5" style="color: rgb(89, 89, 89); font-family: 'UberMove-Medium', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 24px; line-height: 30px; padding: 7px 20px 7px 0px; text-align: left; direction: ltr;" contenteditable="false" id="m1">How are fares calculated?</td></tr> </tbody></table>
<!--[if (gte mso 9)|(IE)]>
</td> </tr> </table>
<![endif]-->
</td> </tr> </tbody></table> </label> <div class="content"> <table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 672px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" data-blockuuid="61a74ec7-816a-4ca0-993a-01484882d428"> <tbody><tr> <td class="p2" style="color: rgb(137, 137, 137); font-family: 'UberMoveText-Regular', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 16px; line-height: 22px; padding: 7px 0px 7px 0px; direction: ltr; text-align: left;" id="divBody" contenteditable="false"> <p>Fares include a base rate, plus rates for estimated time and distance of the route, and reflect current demand for rides in your area. The price you see up front is the price you’ll pay—no surprises.*<br />
<br />
<a style="color:#266ef1; text-decoration: none;" href="http://email.uber.com/wf/click?upn=u0Vt-2FupzkGFX9ZvjAvAP-2B4-2FSeRJcgtSkDSKsA3MsvAGGUghN3cnEQEbNm5KNB-2FcFgtIngY3ybXpD-2BoXnCuwdJwTpypCDTt0oQfXsg1LJ8XM-3D_WSe0z-2F5OLgOaZUJhZVR6d3a2lDFT3UOv-2B9ZkB-2BR-2BGitwrFSMt50AlHH7kgKvQyY3sK8HmF5iq4k7UbFD8mIZfRBmBz1oLpFvsoE5ey6-2FegrlpbnqBLi5szap2NalUf8Xe4fFLHihol-2Bbg-2B8fQVOQm2S1Ei690ap0rzAhYuvZnztoDeH0clR0E3HZ-2FyhJhBBkbzRXggN6oXA5N9j5h1X7lhUwkyLWN-2BERhbza3RwhJqwPp7FnuP75xEc-2BF0gz1g-2BuSkIZpEbSIoliI5Map-2BmoBjSDFjmJbceY2KM1LfBTVv6v9mgd3Sl4d2sVwUsdbbjJiRuk6Q0kqwmWTjzneX8scDNn2Fs-2FM17jt6Dmtb7av3MHm2e55OrLksQC3QJNfMKjVitsD468qzwtyVY6sMSfXzGP8tUGuAaJE9M3hdWGEp-2FSkq2nntorrFVKexCE0eK2-2BAY9G32gMoo9iuDDO-2FY1o1qoQDIqa5su3Uyi2I6JQVaQw7mr3-2BpxTX-2BiSBgtEfFvC2R0AINkVz-2FmamM8xmVh7UmlnzvY5YGajppjnUG-2F-2FEc-3D">Learn more ❯</a></p>
</td> </tr></tbody></table> </div> </div>
<!-- Q2 close -->


<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;"><tr><td style="padding-top: 15px; padding-bottom: 15px;">
<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;"><tr><td style="border-top: 2px solid #266EF1;"> </td></tr></table>
</td></tr></table>


<!-- Q3 -->
<style>@media screen and (max-width:3000px) {input[type=checkbox]:not(:checked) ~ .content{max-height:0;overflow:hidden;transition:max-height .4s ease-out}label:before{ right:0px!important}label:after{ right:20px!important}input[type=checkbox]{position:absolute;top:0;left:0;opacity:0}label{cursor:pointer;position:relative;display:block;padding-left:0}.label-b3:before{content:"";background:url("https://s3.amazonaws.com/uber-static/emails/2017/01/wc_e3_expand.png") no-repeat; background-size: 19px 12px; position:absolute;width:11px;height:11px;background-size:cover;top:20px}input[type=checkbox]:checked ~ .label-b3:before{content:"";background:url("https://s3.amazonaws.com/uber-static/emails/2017/01/wc_e3_collapse.png") no-repeat; background-size: 19px 12px; position:absolute;width:11px;height:11px;background-size:cover;top:20px}input[type=checkbox]:checked ~ .content{max-height:1000px}.topp{padding-top:15px!important;}}.hide-input{display:none}</style><div style="max-width:700px;">

<!--[if !mso]><!-- -->
<input type="checkbox" id="content-b3" class="hide-input inputDropdown" style="display: none; max-height: 0px; mso-hide: all; overflow: hidden;">
<!--<![endif]-->
<label for="content-b3" class="label-b3" style="-outlook-checkbox-fix:1">

<table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;"> <tbody><tr> <td style="direction: ltr; text-align: left;">
<!--[if (gte mso 9)|(IE)]>
<table width="536" align="left" cellpadding="0" cellspacing="0" border="0"> <tr> <td>
<![endif]-->

<table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 536px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" align="left"> <tbody><tr> <td class="h5" style="color: rgb(89, 89, 89); font-family: 'UberMove-Medium', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 24px; line-height: 30px; padding: 7px 30px 7px 0px; text-align: left; direction: ltr;" contenteditable="false" id="m1">How is my rating determined? </td> </tr> </tbody></table>
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</td> </tr> </tbody></table> </label> <div class="content"> <table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 672px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" data-blockuuid="61a74ec7-816a-4ca0-993a-01484882d428"> <tbody><tr> <td class="p2" style="color: rgb(137, 137, 137); font-family: 'UberMoveText-Regular', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 16px; line-height: 22px; padding: 7px 0px 7px 0px; direction: ltr; text-align: left;" id="divBody" contenteditable="false"><p>After each trip, riders and drivers can rate each other from 1 to 5 stars based on their trip experience. Ratings are anonymous, and neither riders nor drivers see ratings tied to a particular trip or person.<br />
<br />
<a style="color:#266ef1; text-decoration: none;" href="http://email.uber.com/wf/click?upn=u0Vt-2FupzkGFX9ZvjAvAP-2B4-2FSeRJcgtSkDSKsA3MsvAF5FtYm0ifLJyMLY-2F6jXZooRDyipMGkUjteh43iuEo-2FhD6DgDzPgkmcXgWvw5uLfwA-3D_WSe0z-2F5OLgOaZUJhZVR6d3a2lDFT3UOv-2B9ZkB-2BR-2BGitwrFSMt50AlHH7kgKvQyY3sK8HmF5iq4k7UbFD8mIZfRBmBz1oLpFvsoE5ey6-2FegrlpbnqBLi5szap2NalUf8Xe4fFLHihol-2Bbg-2B8fQVOQm2S1Ei690ap0rzAhYuvZnztoDeH0clR0E3HZ-2FyhJhBBkbzRXggN6oXA5N9j5h1X7lhUwkyLWN-2BERhbza3RwhJqwPp7FnuP75xEc-2BF0gz1g-2BuSkIZpEbSIoliI5Map-2BmoBjSDFjmJbceY2KM1LfBTVv6v9mgd3Sl4d2sVwUsdbbjJiRuk6Q0kqwmWTjzneX8scOFaZ3q-2FQYd-2BUyGw0kN0BDZQq3HRCElUtPUhcCZCzcTFASObqFFzT3jglXs5w1iEp37VyJRj98b9gsGzb-2B4n62pGMJ4eDUjGufqijcAMNxvYNo-2BsudBsza74RJqG85i0JEff9ic1-2FltxnMQv7c1K7s9isPHI3v0oPgf9V1HIIAWZpqtU5Rb-2F2FZ-2FxNL2OzyU1hlfNL17K1jUAd6puPvdPNs-3D">Learn more ❯</a></p>
</td> </tr><tr><td style="direction: ltr; text-align: left;">
</td></tr></tbody></table> </div> </div>
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<table width="100%" border="0" cellpadding="0" cellspacing="0" style="border: none; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;"><tr><td style="padding-top: 15px; padding-bottom: 15px;">
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<table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 536px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" align="left"> <tbody><tr> <td class="h5" style="color: rgb(89, 89, 89); font-family: 'UberMove-Medium', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 24px; line-height: 30px; padding: 7px 30px 7px 0px; text-align: left; direction: ltr;" contenteditable="false" id="m1">Can I tip my driver?</td> </tr> </tbody></table>
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</td> </tr> </tbody></table> </label> <div class="content"> <table width="100%" border="0" cellpadding="0" cellspacing="0" class="" style="border: none; border-collapse: collapse; border-spacing: 0; max-width: 672px; mso-table-lspace: 0; mso-table-rspace: 0; width: 100%;" data-blockuuid="61a74ec7-816a-4ca0-993a-01484882d428"> <tbody><tr> <td class="p2" style="color: rgb(137, 137, 137); font-family: 'UberMoveText-Regular', 'HelveticaNeue', Helvetica, Arial, sans-serif; font-size: 16px; line-height: 22px; padding: 7px 0px 7px 0px; direction: ltr; text-align: left;" id="divBody" contenteditable="false"><p>Tipping is an easy way to say thanks, and it’s always up to you. You can tip your driver through the app at the end of your trip. Uber takes zero service fees on tips.<br />
<br />
<a style="color:#266ef1; text-decoration: none;" href="http://email.uber.com/wf/click?upn=u0Vt-2FupzkGFX9ZvjAvAP-2B4-2FSeRJcgtSkDSKsA3MsvAEQw3wVeB-2BqPp-2FZ8tyh-2FIL5Dh8kOx-2FPel3b9LyfwYtwr5Emy7Od-2FC3JuRR-2FmO-2FcdbA-3D_WSe0z-2F5OLgOaZUJhZVR6d3a2lDFT3UOv-2B9ZkB-2BR-2BGitwrFSMt50AlHH7kgKvQyY3sK8HmF5iq4k7UbFD8mIZfRBmBz1oLpFvsoE5ey6-2FegrlpbnqBLi5szap2NalUf8Xe4fFLHihol-2Bbg-2B8fQVOQm2S1Ei690ap0rzAhYuvZnztoDeH0clR0E3HZ-2FyhJhBBkbzRXggN6oXA5N9j5h1X7lhUwkyLWN-2BERhbza3RwhJqwPp7FnuP75xEc-2BF0gz1g-2BuSkIZpEbSIoliI5Map-2BmoBjSDFjmJbceY2KM1LfBTVv6v9mgd3Sl4d2sVwUsdbbjJiRuk6Q0kqwmWTjzneX8scKidmFmQoEV-2F3RsUjwdXuo4IZNblXCq74nYZyVZ2-2F7G0-2FNLJfv8T6-2FLrkFLqPszFEsCd-2BFzfc7KE2a4Utt-2BKLHoftKvPeyJgIkhLSGAUx1JuNcllyYqk-2FnxIJDBHlUUn2wkwIFZdpYbvwxAT12xmQQZNBRONd5QzfbsIiPQzrMY89t49QabCXD2Lpi58BmM8I43TpaiOxZ0CBDmhV7MrTnE-3D">Learn more ❯</a></p>
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<a href="http://email.uber.com/wf/click?upn=u0Vt-2FupzkGFX9ZvjAvAP-2Bx2paTSh9Smww2ZWBfKdIRQ-3D_WSe0z-2F5OLgOaZUJhZVR6d3a2lDFT3UOv-2B9ZkB-2BR-2BGitwrFSMt50AlHH7kgKvQyY3sK8HmF5iq4k7UbFD8mIZfRBmBz1oLpFvsoE5ey6-2FegrlpbnqBLi5szap2NalUf8Xe4fFLHihol-2Bbg-2B8fQVOQm2S1Ei690ap0rzAhYuvZnztoDeH0clR0E3HZ-2FyhJhBBkbzRXggN6oXA5N9j5h1X7lhUwkyLWN-2BERhbza3RwhJqwPp7FnuP75xEc-2BF0gz1g-2BuSkIZpEbSIoliI5Map-2BmoBjSDFjmJbceY2KM1LfBTVv6v9mgd3Sl4d2sVwUsdbbjJiRuk6Q0kqwmWTjzneX8scE0xOOOHL6ghkjyK3M0CgN3edC-2BQuT6OcPZDqlEYsOZuwPPpn4u2pNGoApI-2FIrRo8k2lv20lhTocf9WmpTCDn0SWfrXG-2BJp-2FhGvV5Crn2-2FuxY7mR2rKcbSAEMz4JK2lEexL-2FaUCntGSN6PWciVxccjdIPwIWGWE5wehKxxcfXlxf3-2F2PD4mzHAw5bc8eNI-2B1X-2Fpncn6tsvGdxEUjtYmEpwQ-3D" style="color: rgb(255, 255, 255); text-decoration: none;">Help center</a>


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<a href="http://email.uber.com/wf/click?upn=u0Vt-2FupzkGFX9ZvjAvAP-2B4U0SAY7Fg941f3qlAwxEvn8rd9qsNs-2Fxl1OE4bxGQHL_WSe0z-2F5OLgOaZUJhZVR6d3a2lDFT3UOv-2B9ZkB-2BR-2BGitwrFSMt50AlHH7kgKvQyY3sK8HmF5iq4k7UbFD8mIZfRBmBz1oLpFvsoE5ey6-2FegrlpbnqBLi5szap2NalUf8Xe4fFLHihol-2Bbg-2B8fQVOQm2S1Ei690ap0rzAhYuvZnztoDeH0clR0E3HZ-2FyhJhBBkbzRXggN6oXA5N9j5h1X7lhUwkyLWN-2BERhbza3RwhJqwPp7FnuP75xEc-2BF0gz1g-2BuSkIZpEbSIoliI5Map-2BmoBjSDFjmJbceY2KM1LfBTVv6v9mgd3Sl4d2sVwUsdbbjJiRuk6Q0kqwmWTjzneX8scCyxiVTj4BFb40Ix8ayCKO5zHioNDVTtCz8MpBcEYhDTbpJAMSrHhZzzxLhhlerPgHqoQgE-2FVItLlCYQ-2FuK4mkwBPOqfneuhKTBZrW4KIFV7ZW1YV82I1vGd9zZitZF8cbHpNrW7vuVu8fOTMTw776a8rCizNOHzmJCX0hp2o6zIX36KeZZDC6YiGs3qbGXPkyCfN2k2UEoYY6ZeWWWv5KQ-3D" style="color: rgb(255, 255, 255); text-decoration: none;">Terms</a>

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<a href="http://email.uber.com/wf/click?upn=u0Vt-2FupzkGFX9ZvjAvAP-2B4U0SAY7Fg941f3qlAwxEvl-2B7ZgTG3DkMoX-2B2Om7-2BE-2BUT1ZleF4VRcJhQmeIJ5oF4w-3D-3D_WSe0z-2F5OLgOaZUJhZVR6d3a2lDFT3UOv-2B9ZkB-2BR-2BGitwrFSMt50AlHH7kgKvQyY3sK8HmF5iq4k7UbFD8mIZfRBmBz1oLpFvsoE5ey6-2FegrlpbnqBLi5szap2NalUf8Xe4fFLHihol-2Bbg-2B8fQVOQm2S1Ei690ap0rzAhYuvZnztoDeH0clR0E3HZ-2FyhJhBBkbzRXggN6oXA5N9j5h1X7lhUwkyLWN-2BERhbza3RwhJqwPp7FnuP75xEc-2BF0gz1g-2BuSkIZpEbSIoliI5Map-2BmoBjSDFjmJbceY2KM1LfBTVv6v9mgd3Sl4d2sVwUsdbbjJiRuk6Q0kqwmWTjzneX8scDLJRxNgNFvnDfteOJ6a5PcctBhCpVlyOQ4eQroG2gSQlAVZTBFY7P-2F0msRSKkyKPwEhD0p0qjvgQh1LgAbPImqTZv50zjKDPyKwS2Z7Resv3kZp7-2FRwfU3mqWkqTdlu7U14Hq9BOfeYLNMXCB9AnatwFJyBM6twcAw0F9QNsiQlpLU1TcI8DdH2VVRZ-2BPCbJo7rlbkBBgjTiUWpV3s2kcA-3D" style="color: rgb(255, 255, 255); text-decoration: none;">Community</a>

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<a href="http://email.uber.com/wf/click?upn=u0Vt-2FupzkGFX9ZvjAvAP-2B4U0SAY7Fg941f3qlAwxEvnrIQ6R3BTyR5CGqDjzzw5jAbOc5gbqXq3AeEcUu4zNzQ-3D-3D_WSe0z-2F5OLgOaZUJhZVR6d3a2lDFT3UOv-2B9ZkB-2BR-2BGitwrFSMt50AlHH7kgKvQyY3sK8HmF5iq4k7UbFD8mIZfRBmBz1oLpFvsoE5ey6-2FegrlpbnqBLi5szap2NalUf8Xe4fFLHihol-2Bbg-2B8fQVOQm2S1Ei690ap0rzAhYuvZnztoDeH0clR0E3HZ-2FyhJhBBkbzRXggN6oXA5N9j5h1X7lhUwkyLWN-2BERhbza3RwhJqwPp7FnuP75xEc-2BF0gz1g-2BuSkIZpEbSIoliI5Map-2BmoBjSDFjmJbceY2KM1LfBTVv6v9mgd3Sl4d2sVwUsdbbjJiRuk6Q0kqwmWTjzneX8scLoLjWcrf-2BJdx1MxWfHMJD2MMRUy86XMbdisiWlrqs-2BLrGKSktkbzqSHuXNTJqMxUVmSCyy-2BmbHbPWjWazDDp8MSirvLaGHCgaOZQjlDjnAb6-2FwH9L8y1uo-2Bn1kCiqLVRJs-2B8qpSguhns7aKgamnFY3bWm84AiZW8cOE0yXE2Sqqr0sS-2FGvuQBQBeYz9XkXn4qu5GPxJIyQ2g1o-2BAjoGACs-3D" style="color: rgb(255, 255, 255); text-decoration: none;">Privacy</a>


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